Consolidation, preparation and analysis of dispute reports, and other various reports related to Billing & Revenue RESPONSIBILITIES Analysis and validation of subscriber's monetary disputes; Processing and posting of Request for Billing Adjustment (RBA) in the Integrated Customer Management System (ICMS); Handling of calls, emails and inquiries regarding the subscriber's billing; Other validation and adjustments of subscriber's account details as requested by the client; Centralization of receiving of Creditable Withholding Tax (CWT); Ensuring completeness and accuracy of posting and monthly reporting to the Manager; Consolidation, preparation and analysis of dispute reports, and other various reports related to Billing & Revenue; Accountable in resolving customer queries both from internal and external customers, and escalating issues or concerns as necessary; Able to provide assistance in coaching the other team members to achieve the target results; Additional tasks/duties that may be assigned by the Team Lead / Manager. REQUIREMENTS Candidate must possess at least a Bachelor's Degree in Accountancy/Finance/Business-related course or equivalent With at least 2 years work experience in Accounts Receivable/Billing/Revenue Accounting Candidates with at least 1 year relevant work experience are also encouraged to apply Exposure in SAP is an advantage Ability to communicate well with stakeholders, particularly with clients and customers Must be attentive to details Ability to work under pressure Can work with minimal supervision Must be results oriented
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Metro Manila
Permanent
Full-time
Permanent
Full-time
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ABS-CBN
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