Billing and Collections specialistMedSpecialized

MedSpecialized, Inc. is looking for a Billing and Collections Specialist!General Description: A Billing and Collections Specialist is responsible for managing the invoicing and payment collection processes within an organization. This role involves generating accurate bills for customers or clients, ensuring timely and accurate recording of payments, and following up on overdue accounts to minimize outstanding balances. The specialist works closely with customers to resolve billing issues, handles inquiries regarding invoices, and maintains detailed records of transactions.Work Schedule and Arrangement: 11PM - 8AM, Office-based SetupOffice Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, CebuResponsibilities:
Maintaining customer current accounts
Processing payments and assure timely follow up
Creating invoices and reconciliation
Investigate history of account and current status of clients
Reach out to clients via calls to remind them of their outstanding balances
Coordinates respective teams for any disputes
Resolve billing discrepancies and disputes promptly
Processing payments using third party merchants
Conduct periodic audits of customer accounts to ensure that they are billed properly and in alignment with the services provided
Identify and rectify any errors or discrepancies in billing records
Maintain professional and effective communication with customers, providing them with assistance and support throughout the collection and billing process
Create accounting/billing reports in QuickBooks
Requirements:
Bachelor's degree in Accounting, Business, or Finance
At least 1 year of billing and collection experience
Prefers to work on a graveyard shift since clients are not based in the Philippines
Proficiency in using accounting tools like Quickbooks and other CRM tools
Good English communication skills, written and verbal
Knowledge of billing procedures and must be comfortable with handling customer disputes
Ability to work independently as well as collaboratively
Must be willing to work and relocate to Cebu
Time management, data entry management, and general math skills
Salary and monetary benefits (in PHP):
Monthly salary of 25,000PHP - 29,000PHP (Negotiable depending on experience)
New hire bonus of 5,000
Monthly Risk allowance of 2,000
Perks and other benefits:
Paid Training Period
All national Philippines and USA holidays are observed
Paid time off-public holidays, vacation, and personal time off
Robust and effective Government Benefits Administration
Lactation breaks (for breastfeeding moms)
Discounted optical services with our partner clinic
Free lunch/dinner and unlimited coffee and ice cream daily (for on site employees)
Free Health insurance with one (1) free dependent
Free Life insurance
Free Accident insurance
Relocation allowance for new hires (from Outside Cebu)
Company-sponsored outings
Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
International travel opportunities (India and US office)
Our Recruitment Process:
1. Candidate Application Form
2. General Assessment and Video Interview
3. Follow-up Phone Screening
4. Technical Interview
5. Reference Check
6. Job Offer
7. TrainingDisclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.PRO TIP: prepare for that interview and impress the hiring managers!For more information about our company, visit our website:
MedSpecialized

Cebu City, Cebu
₱25,000-29,000 per month
Permanent
Full-time