Billing and Collections officerThe Golden Legacy Financing Corporation

About the job Billing and Collections Officer
JOB SUMMARY
The Billing Officer will handle the day-to-day reconciliation of payments, maintaining of the billing system, and ensure that the payments are current and updated regularly in the system for the assigned Product/s as defined in the Collections Policy and relevant Collections Manual/Memos. A Billing Officer will show consistent implementation and handling of an assigned (or multi-assigned) Collection Core Task/s as designated by and developed for him/her by the Collections Supervisor and/or CCD Manager. These Core Tasks may include any of the following: Billing of Accounts Receivables, Refunds Management, Payments Reconciliation, Payment Posting, OR Management, and Incoming Client Inquiries Support
JOB DUTIES AND ESSENTIAL FUNCTIONS
Collections (Billing) Activities Implementation
· Following the assigned Core Task, ensures that all daily, weekly, monthly, and all time-based Collection activities are executed properly, consistently, accurately, and within schedule as defined in the Collections Policy and all related Collections Manuals and Memos
Adherence to Standard Operations Protocols
· Follows the defined Standard Operations Protocols in handling individual work schedules and task assignments as it impacts the overall efficiency and process turn-around-time of the team
· Contributes individually to maintaining a stable Operations Service Supply Chain by immediately raising operational concerns and work-related red flags which may impact the team or another functional group within the Operations department
Records and Documents Upkeep
· Ensure on-time and accurate reporting, documentation, filling and storage, and submission of all relevant reports as defined in the Collections Policy and related Collections Manuals/Memos. This includes maintaining accurate and real-time records of Accounts Receivables and Payment Report files.
Kaizen Special Projects
· May be assigned to work with the Collections Supervisor and/or CCD Manager to review relevant Collections policies, manuals, and Standard Operations Guide to influence operational efficiency and improve bottom-line achievement of Collections KPIs
The Golden Legacy Financing Corporation

Quezon City, Metro Manila
Permanent
Full-time