Job Description:
Duties and responsibilities:
· Successful candidates must be fluent in Korean
· Good English communication skills, both spoken and written
· Deliver timely, accurate and respectful answers to customers' questions and issues
· Utilize the internal ticketing system to log all requests and activities
· Take ownership of Player Support incidents and work to successfully resolve them
· Escalate issues as needed
· Other duties assigned
Requirements:
· College level
· Excellent written communication
· Preferably with customer service experience in a BPO setting
· Ability to quickly learn customer service based tools and techniques
· Gaming background is a plus
· Amenable to work on shifting schedule
· Fresh Graduates are welcome to apply
Benefits:
· Competitive salary, allowances, and language premium
· HMO coverage
· Workers Insurance
· SL and VL upon regularization
Keywords Studios
Duties and responsibilities:
· Successful candidates must be fluent in Korean
· Good English communication skills, both spoken and written
· Deliver timely, accurate and respectful answers to customers' questions and issues
· Utilize the internal ticketing system to log all requests and activities
· Take ownership of Player Support incidents and work to successfully resolve them
· Escalate issues as needed
· Other duties assigned
Requirements:
· College level
· Excellent written communication
· Preferably with customer service experience in a BPO setting
· Ability to quickly learn customer service based tools and techniques
· Gaming background is a plus
· Amenable to work on shifting schedule
· Fresh Graduates are welcome to apply
Benefits:
· Competitive salary, allowances, and language premium
· HMO coverage
· Workers Insurance
· SL and VL upon regularization
Keywords Studios
Other Info
Pasig City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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Keywords Studios
About the company
Keywords Studios jobs
Pasig, Metro Manila
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Position bilingual player Support agent (korean) recruited by the company Keywords Studios at MetroManila, Manila, Pasig, Joboko automatically collects the salary of , finds more jobs on Bilingual Player Support Agent (Korean) or Keywords Studios company in the links above
About the company
Keywords Studios jobs
Pasig, Metro Manila