Jobs keywords studios

Keywords Studios

MetroManila, ManilaSalary: Agreement

of the fastest-growing Service Lines at Keywords Studios. Player Engagement provides technical collaboration and teamwork skills Good proficiency in the English language. What do we offer?Keywords Studios is

Keywords Studios

MetroManila, Manila, PasigSalary: Agreement

is a premier provider of multimedia content localization and audio production services. From its offices and beautiful on-site recording studio in the heart of Burbank, Keywords Studios Los Angeles collaborates with top-tier streaming platforms, broadcasters, content creators, publishers for the gaming and media & entertainment industries.Job Description:We are currently looking for expert subtitling freelance translators with proven and solid experience in subtitling for the TV and Movie industry from English into Filipino/Tagalog.RequirementsIf you would like to pursue freelance translation opportunities with us, please send us your CV in English, providing detailed information regarding your subtitling experience. (*non-English CV will NOT be considered)Please make sure your CV shows us that you meet the following basic requirements:Linguistic Skills Native language fluency of target language. Extensive knowledge of source language. University degree or equivalent professional experience in the translation field. Industry and Tool Experience Experience in at least one of the following areas of the entertainment industry: localization QC, audiovisual translation and subtitling. Deep understanding of nuances of subtitle and dub translations. Working knowledge of cultural differences and best practices for subtitles and dub audio creation. Understanding of closed captioning and subtitling, and their common failures and technical challenges. Confidence and experience with subtitle editing software and web/cloud technology. Flexibility and Accountability Ability to quickly adapt to workflow/process changes and updates. Great attention to detail, organization, problem-solving, analytical and multitasking skills. **Signing a Non-Disclosure Agreement (NDA) is required prior to starting the recruitment process.Benefits Competitive pay Work on popular titles across film, TV, streaming, games and much more. Early access to unreleased content Flexible project volume 100% remote work Set your own schedule Constructive feedback and support Our Diversity, Equity, Inclusion and Belonging (DEIB) Commitment:Keywords Studios is an Equal Opportunity Employer and considers applicants for all positions without regard to race, ethnicity, religion or belief, sex, age, national origin, marital status, sexual orientation, gender identity, disability or any other characteristic protected by applicable laws. If you require any adjustments during the process please let us know in your application. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We especially welcome applications from candidates of underrepresented groups in the industry.PERSONAL DATA PROTECTION POLICYBy providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at .Role Information: EN Studio: Keywords Studios Location: Philippines Area of Work: Media & Entertainment Service: Media & Entertainment Employment Type: FreelanceWorking Pattern: Remote Keywords Studios

Keywords Studios

MetroManila, ManilaSalary: Agreement

| 💼 Contract: Freelance 🎬 Department: Descriptive Video Works (A Keywords Studios Company Keywords Studios, is internationally recognized for excellence in Audio Description (AD). We bring visual

Keywords Studios

MetroManila, ManilaSalary: Agreement

offices and beautiful on-site recording studio in the heart of Burbank, Keywords Studios Los Angeles more. Our Diversity, Equity, Inclusion and Belonging (DEIB) Commitment: Keywords Studios is an Equal

Keywords Studios

MetroManila, Manila, PasigSalary: Agreement

Job Description:While some positions offer flexibility, all PH-based Keywords Studios team members are required to report onsite per company directive. We do not offer a permanent WFH setup.The Real Time Analyst is responsible for managing and ensuring that the service levels for various programs are met at an intraday level. The RTA will provide directions and advice to stakeholders and manage real time adherence to optimize coverage and service levels. Closely observes the queue and proactively responds with action plans for the program's activities by continuous communication with Operations team and Workforce Analyst Work closely with the operations team to analyze and help improve their delivery processes Manage the ticket volume, daily attendance, break schedules and all other shrinkages Produce daily, weekly and monthly internal reports * Updating and processing of data for real-time performance analysis. Monitor and reports performance figures (i.e. ticket volume, handling time, shrinkages, service level) to make critical recommendations to address account performance issues. Acts as the central point of communication regarding account performance by actively communicating vital information to key decision-makers. Escalates relevant information on account performance to Management and ensures proper document on major incidents. Keeps up with of new policies and procedures addressing day-to-day issues of specific accounts. Requirements: Must have advanced level Microsoft Excel and Google Sheets skills - Including advanced formulas Advance experience with PowerPoint. Ability to create reports in Excel and Google sheets and forecast results Attention to detail and high level of accuracy Excellent Technical Expertise and Problem-Solving Skill. Strong verbal, written and visual communications skills. Ability to multi-task, focus and complete reports for extended periods of time Ability to take initiative Must have good time management with the ability to work with minimal supervision and under tight timelines Capable of managing multiple, simultaneous projects Organized with the ability to quickly and effectively adapt to change Excellent attendance record Basic knowledge of workforce management processes, concepts and principles (i.e. staffing projections, scheduling, service level analysis, metrics monitoring) Benefits: Non-taxable Allowances HMO and Life Insurance Annual Wellness Subsidy Paid Time Offs including Birthday Leave and Wellness Leave Keywords Studios

Keywords Studios

MetroManila, Manila, PasigSalary: Agreement

Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries.We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios. Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry.Join us in our mission to build engaging player communities and offer outstanding experiences! 🎮🔥Role overviewAs a Bilingual Agent, you'll serve as the essential link between our clients and the gaming community. Your responsibilities include investigating and delivering prompt, quality responses to players' questions while providing valuable feedback to our developers. Join our team for a dynamic workspace, continuous growth opportunities, and the chance to make a meaningful impact. Level up your game and apply today! 🚀🔥What are we looking for? Our Player Support Agent has a knack for the following skills:Communication: Deliver excellent customer support to players. Investigate and resolve player inquiries promptly through ticketing, email, or chat. Assist internal teams with project-related requests, ensuring smooth collaboration. Play a crucial role in gathering and delivering player feedback according to established procedures. Provide translations when required to ensure seamless communication. Analytics: Maintain accurate and detailed reports to keep processes streamlined. Ensure prompt escalation of issues following established procedures. Contribute to smoother support processes with personalized macros and knowledge base. Play a part in maintaining high-quality standards through the QC process. Leadership: Take part in valuable training sessions to enhance your skills and knowledge. Manage your time effectively and responsibly to meet players' needs. Business: Master the gameplay knowledge of our products to serve players better. Familiarity with Helpshift/Zendesk or other CRM tools for seamless support. Knowledge of macros customization for streamlined responses. Experience with MS Office or Google Suite apps for documentation. You'd be a great fit for this role if you have: Mastery in C1