Back Office Support l technical accountWestern Visayas

WHY APPLY FOR THIS POSITION?
100% non-voice
Competitive salary package
Fixed schedule and consecutive rest days
Real work-life balance
 
JOB OBJECTIVE
Perform back end and administrative tasks to assist clients both actively and pro-actively.
 
ESSENTIAL JOB FUNCTIONS
Utilize client’s proprietary software to perform back-end and administrative tasks in order to fulfill client concerns and requests.
Provide email and chat support to resolve customer issues and requests as necessary.
Process client concerns or requests communicated through the dedicated voicemail for concierge.
Will perform some basic designing using Photoshop, HTML, and CSS.
Fulfill other administrative tasks that may be assigned by the client.
 
SKILLS & QUALIFICATIONS
Bachelors/College Degree in any field; IT-related course is preferred.
Must have at least 1 year of experience in the BPO industry handling an international account.
Preferably handled an account using chat and/or email channels.
Knowledge in HTML, CSS, and Photoshop is a huge plus.
Must have good writing and speaking skills in English.
Tech savvy with strong interest in learning new technology applications.
High attention to detail.
Willing to work night shifts.
 
 
DISCLAIMER: As much as we would like to get in touch with every one for showing interest in this job opening, we would only be able to reach out to shortlisted candidates. Thank you.
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