Associate manager payroll deliveryCeridian

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally.
Location: The successful candidate will have the opportunity to work in a hybrid environment; working remote as well as at the closest office location.
About the opportunity
This role will be part of our client delivery team in Philippines, providing payroll processing and support to our HR outsourcing clients.
Involved in the full cycle of payroll processing such as undertaking payroll calculation, performing payroll reconciliation, preparing payroll accounting, general ledger, and reports, etc. Other responsibilities include managing a team of Payroll Specialists, monitoring the processing checklist and calendars, maintaining precise documentation, providing data / report for respective statutory filing within the stipulated deadlines, as well as creating and executing continuous improvement to increase accuracy and efficiency, coaching, and managing performance, leading governance calls with clients among others.
What you'll get to do
Abide by Ceridian's Code of Conduct, Values and Policies and Procedures.
Be aware of and comply with all Ceridian and customer Information Security and Privacy protocols.
Adhere to all Information Security Standards Policies and Procedures
Provide high quality services to clients, ensuring strong customer satisfaction through meeting of service levels, accuracy of processing, with on-time delivery.
Act as a trusted advisor to Team Members on Statutory Requirements and Benefits.
Analyse processes practiced, provide suggestions for, and execute improvement of the processes.
Analyses processes and work with various teams to streamline workflow and increase productivity.
Manages a high-performance team with a positive workplace culture through personalized leadership and relationship development.
Develops strong relationship / rapport with team members, becoming their trusted advisor.
Promote skills development, performance, and career management of Team Members against Key Performance Indicator
Develops team member performance plans and conducts periodic and annual reviews.
Develops team member training program with Manager and Learning & Performance Team
Monitors statutory submission monthly, or as and when required based on local legislation.
Manages delivery of monthly reporting against Service Level Agreements (SLAs), as well as reporting to clients during regular governance calls
Monitors closely any statutory compliance updates / changes and ensures compliance.
Monitors and ensure compliance to Year-end Tax Filing
Skills and experiences we value
College Degree in Human Resources, Business, Finance, Accounting / taxation or related discipline
Minimum 5 years working experience in high volume payroll processing with minimum one-year supervisory level working experience in payroll processing or experience in administration of benefits.
Required skill(s): Excel, MS Outlook, PowerPoint
Required language(s): English, Filipino
Proficient in MS Office specifically Excel
Excellent knowledge in Payroll System, HRIS and Statutory Benefits
Basic knowledge in accounting
Excellent Customer Service Orientation
Strong Interpersonal Skills
Excellent in written and oral communication skills
Excellent leadership skills and team management
Sound logical thinking and problem-solving ability.
Strategic with good problem solving and decision making, proactively looking for continuous improvement.
Ability to work in a fast-paced environment with tight turnaround times with the ability to prioritize work when there are competing demands and urgent business needs.
Good numerical skills
Good documentation and organization skills
Self-starter capable of taking initiative and working with minimal direction.
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