area Operations ManagerRose Pharmacy Inc.

ROSE PHARMACY INC.
 
Company Profile:
 
With over 368 branches in strategic locations all over the country, Rose Pharmacy is recognized as one of the Philippines' top pharmaceutical retailers, providing customers with easy access to quality health and beauty products.
 
Rose Pharmacy recently joined forces with Robinsons Retail Holdings Inc. (RRHI), the second largest retailer in the country, in October 2020. Committed to offering the best health and beauty shopping experience to customers with the unique touch of passionate care, Rose Pharmacy continues to expand its services beyond conventional limits - serving customers at the comfort of their own homes with RosExpress Delivery, fulfilling health and beauty needs across the country with the Rose Pharmacy Online Store's nationwide delivery, and providing round-the-clock service with 24-Hour stores.
 
With a strong focus on bringing value to customers, Rose Pharmacy has launched Rose Pharmacy Generics, ensuring high-quality prescription and over-the-counter medicines are made widely available for everyday affordable prices. The Guardian line of personal care products bring gentle, quality care for every member of the family at consistently low prices as well. Rose Pharmacy's monthly Hot Deals, SuperSavers, and Buy More Save More promotions and special offers further provide great value to customers both in-store and online.
 
AREA OPERATIONS MANAGER
 
Location: Samar (Calbayog)
 
Salary Range: 28,000-33,000
Perks and Benefits:
HMO, Life
InsurancePersonal Accident Insurance
Company Uniform
Sick and Vacation leave credits
Rest Day Schedule: Saturday and Sunday
Time of Work: Monday to Thursday (8:00AM-6:00PM); Friday (8:00AM-5:00PM)
RESPONSIBILITIES & DUTIES:
 
This role oversees daily operations of Rose Pharmacy branches, ensuring efficiency, compliance, and achievement of sales and profitability targets. It leads and develops branch personnel, manages training and performance, and fosters a culture of accountability and customer focus. The position drives business growth through market analysis, expansion planning, and budgeting, while ensuring adherence to regulatory and quality standards. It also coordinates cross-functional operations, communicates corporate policies, and monitors performance to recommend improvements for operational excellence.
 
Operations Management
Directs and supervises daily operations of all assigned pharmacy branches to ensure smooth and efficient store performance.
Monitors sales, inventory, and operational metrics to achieve area targets and profitability goals.
Ensures strict compliance with government and company regulations related to pharmaceutical retail operations.
Implements standard operating procedures (SOPs) to maintain consistency and quality across stores.
People Management
Leads, motivates, and develops Store Heads and branch personnel to enhance performance and productivity.
Business Development and Planning
Identifies potential sites for new store openings or expansion.
Analyzes market trends and customer needs to develop area growth strategies.
Prepares and submits area business plans and reports to management.
Participates in budget preparation, sales forecasting, and target setting.
Compliance and Quality Assurance
Ensures all branches comply with DOH, FDA, and other regulatory requirements.
Monitors adherence to company policies on pharmacy operations, product handling, and customer service.
Coordinates with quality assurance and audit teams to address compliance gaps.
Communication and Coordination
Conducts regular area meetings to align store operations with company objectives.
Communicates corporate updates, policies, and initiatives to store teams.
Coordinates with other departments to resolve operational concerns.
Represents the company in handling major issues or concerns within the area.
Reporting and Administration
Consolidates and validates store performance reports for management review.
Submits timely and accurate reports on sales, manpower, and operational activities.
Recommends process improvements to enhance operational efficiency and customer satisfaction.
QUALIFICATIONS:
Bachelor's degree in Business Administration, Pharmacy, or a related field (MBA preferred).
At least 5 years of experience in retail or pharmaceutical operations, with 2-3 years in a leadership role.
Strong leadership, analytical, and problem-solving skills.
Excellent communication and interpersonal abilities.
Proficient in MS Office applications and familiar with retail management systems.
Willing to travel within Samar and Visayas.