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Application Support analyst iiiFujifilm

Workplace: MetroManila, Manila, Taguig
Salary: Agreement
Work form: Full time
Posting Date: 06/08/2022
Deadline: 06/09/2022
Job Description:
Responsible for:
Providing application support activities for FUJIFILM DMS internal and customer facing File Transfer, File Distribution and Batch Processing applications.
Extent of Authority:
Decision making within the scope of standards and procedures for role
Main Activities:
Provide application support for internal and external customers
Carry out rostered out of business hours on call or shift work duties as part of a Level 2 Support team
Carry out incident and issues management
Maintain and update problem management calls
Maintain and create technical documentation
Play a substantial role in providing knowledge and value to the overall quality and stability of production systems
Identify and carry out process improvements in consultation with the team manager
Liaise clearly and reliably with Service Delivery staff and other support staff to ensure all tasks are carried out efficiently to meet customer service levels
Carry out changes to production systems as required
Be able to undertake root cause analysis work
Ensure you do not discriminate against, harass or bully co-workers, prospective co-workers, FUJIFILM Data Management Solutions Pty Limited (FUJIFILM DMS) sub-contractors, visitors, clients or customers and ensure you treat people with fairness and respect in the performance of your duties.
Ensure all FUJIFILM DMS policies, including Business Management System and Security policies and procedures are adhered to.
Ensure Work Health and Safety policies and procedures are adhered to.
Ensure that you, and employees within your area of responsibility, take care at all times to work in a safe manner and report workplace hazards.
Key Skills and Personality Traits:
Key Skills:
Strong Linux skills
Strong problem solving and analysis skills
Knowledge and experience in UNIX and Windows
Perl, KornShell and Bash scripting, XML and SQL
Prioritisation and time management
Proficient in using Microsoft Word and Excel
Personality Traits:
Strong interpersonal and communication skills
Good team player
Helpful and proactive approach to all requests for help
Qualifications and Typical Experience:
Experience in supporting business critical applications
Relevant qualification in IT or other related discipline
Special Circumstances:
Use or wear personal protective equipment (PPE) e.g. vests, ear plugs, safety shoes, safety goggles etc. as per PPE requirements in your designated work area.
Must be eligible to legally work in Philippines.
Employment is dependent on a national police criminal history check that is acceptable to FUJIFILM DMS
Additional security clearances may be required as requested by FUJIFILM DMS or its clients.
Required to work reasonable additional hours as may be necessary to meet the requirements of the position.
Maintain FJUIFILM DMS and client confidentiality.
Some travel may be required to various FUJIFILM DMS sites, interstate or overseas to meet requirements of the role.
May be needed to be on-call from time to time to meet requirements of the role.
Required to participate in workplace fit-for-work initiatives (including stretching programs).
Fujifilm

Other Info

Taguig City, Metro Manila
Permanent
Full-time

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Fujifilm

About the company

Position Application Support analyst iii recruited by the company Fujifilm at MetroManila, Manila, Taguig, Joboko automatically collects the salary of , finds more jobs on Application Support Analyst III or Fujifilm company in the links above

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