admin support specialist | UnderwritingDeployed Philippines, Inc.

We are seeking a highly motivated, goal orientated, and results-driven candidate who has a broad knowledge of the Insurance industry (preferably) to execute more on administrative tasks and data management for Underwriting. Progressively, can be trained to process referrals sent through from our Online Platform, liaise with Advisers, senior Underwriters, and aligned Brokers. There may at times need to be a shift to assist our admin support team if the workload shifts.
The successful candidate must be willing to be Gradually Trained to assist clients with policy inquiries especially with their renewals, MTAs and help out in Customer Retention, as well as assess the support required and action any follow up.
A fast learner and adapts quickly to the process and system.
A brief induction and training program will ensure you have a broad knowledge of our technical solution, underwriting platform, and the industry generally.
Responsibilities
Ensure all work is underwritten according to our Underwriter guidelines and authority levels
Coordinate complete administrative duties maintain trackers/spreadsheets for reference which is necessary for you and your team's success
Be of assistance to the Lead Underwriter in processing renewals, reviews, endorsements and cancellations in accordance with authority limits.
Responds to email and call(Very Few) policy inquiries
Provide support to Advisers and aligned Brokers on use of our underwriting platform (overtime).
An ability to listen, digest information and report on it in a way that it can be processed by different audiences (stakeholders, lawyers, medical, financial etc)
Has willingness and initiative to learn and assist the Lead/Senior Underwriter
Fast Learner and has the ability to cope up with process updates.
Strong administrative skills and an ability to effectively manage all aspects of each Underwriting inquiry.
Excellent verbal and written communication skills.
An ability to confidently handle sensitive, confidential information (such as commission payment reports).
Experience using Microsoft Excel is essential.
Experience using Accounting and or Underwriting software preferred
2+ years of underwriting experience is preferred in an Australia/NZ background
Paid Vacation Leave
Paid Sick Leave
Medical / Health Insurance
Life Insurance
Associate / Supervisor Administration and Coordination BPO 2 openings Bachelor's degree graduate
Deployed Philippines Inc is a non traditional BPO company servicing New Zealand and Australian clients. We provide remote staffing services for Banking and Insurance, IT and communication, HR and payroll. Our clients are small and medium sized businesses with specific needs. The company provide high quality solutions in diverse business areas. We focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through cost effective support, productivity and process reengineering.We value all our employees and treat each role as important to the company. This type of relationship helps us achieve our goals and move to the next level.If you are striving to reach your full potential and have good strong work ethics we are the company you are looking for.
Kalibrr

Pasig City, Metro Manila
Permanent
Full-time