Accounts Receivable and billing specialistGrowthAssistant

We are seeking a motivated Accounts Receivable and Billing Specialist. This role oversees the end-to-end billing and collections process - from generating invoices and processing payments to reconciling accounts and managing client outreach for overdue balances. The ideal candidate is proactive and detail-oriented, with proven experience in QuickBooks and CRM platforms, ensuring accurate billing, efficient collections, and a seamless client payment experience.PERKS AND BENEFITS
Up to PHP 70,000 / month depending on experience
Attendance Bonus: $25/month for perfect attendance
Yearly Performance Evaluation
Anniversary Bonus: PHP 5,000 (1st year), PHP 10,000 (2nd-4th years)
Referral Bonus: $300 per successful hire
Paid Time Off (PTO/Leaves):
7 days Holiday PTO
6 days PTO
Healthcare Plan provided
CORE TASKS
Invoice Management & Payment Processing
Generate and issue monthly invoices in QuickBooks (for ACH and manual payments) and Hyphen (for credit card payments).
Process payments manually each Tuesday, ensuring accuracy and timeliness across 1st-4th Tuesday billing cycles.
Record payments and maintain detailed client account records within Salesforce CRM.
Support creation and tracking of one-off or deposit invoices outside of recurring billing.
Collections & Client Outreach
Conduct proactive outreach to clients regarding past-due invoices or declined payments, using a mix of templated email and phone communication.
Initiate follow-ups based on defined cadence (e.g., initial email within 3-5 days, phone call escalation after 7-10 days).
Maintain clear documentation of all outreach and collection efforts in CRM.
Reconciliation & Reporting
Support month-end AR reconciliation to ensure payments are properly applied and discrepancies are identified and escalated.
Generate recurring payment status and aging reports for internal stakeholders.
Identify process gaps or recurring payment issues and propose improvements to internal tracking.
Operational Support
Assist in building and maintaining collections playbooks (message templates, outreach cadences, escalation paths).
Coordinate internally with Drive Social's finance team to flag high-risk accounts or potential billing disputes.
Support logistics or related administrative tasks as needed (e.g., Fit3D shipment tracking support).
MUST-HAVES
1-2 years' experience with QuickBooks (strong working knowledge required).
Prior experience in Accounts Receivable / Collections with client-facing comms
Proficiency in Salesforce or similar CRM (HubSpot acceptable).
1+ years of experience with Stripe, Bill.com, or similar payment platforms.
Intermediate Excel/Google Sheets skills (VLOOKUPs, pivot tables, and formulas).
Excellent English verbal and written communication skills - email and phone outreach.
Familiarity with G Suite and Slack (Drive Social is mid-transition).
Experience working in start-up or high-growth environments requiring independence, adaptability, and follow-through.
NICE-TO-HAVES
Familiarity with Hyphen or other credit card processing tools.
Experience building or maintaining collections playbooks or outreach templates.
Exposure to e-commerce, marketing, or SaaS-based business models.
Understanding of subscription billing or recurring payment workflows.
Experience supporting cross-functional finance teams (AR, billing ops, accounting).
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GrowthAssistant

Philippines
₱70,000 per month
Permanent
Full-time