Account Manager (sales - voice)ExpertiseLocal

About Us
At Expertise.com, we make it easy to find the best local experts, every time. Finding the right highly-skilled professional takes significant time and effort, including in-depth research, detailed comparisons, and deciphering which online reviews are reliable and authentic. Expertise.com features only objectively quantified and qualified professionals hand-picked by our selection process. We do the research to understand what's important when searching for experienced professionals - whether dentists, attorneys, or roofers - so our readers trust that when we say a company is one of the best, it is.
Job Summary
You will be one of the Rockstar members in our sales team responsible for managing customer communication.
This is a work from home position. Nightshift hours. Monday-Friday 10 pm to 6 am Philippines time zone.
Do you have more than 1 year experience making sales calls?
Do you have reliable internet, good computer specs and a quiet environment to be able to make high quality calls?
Are you a responsible person that can be trusted to work remotely?
Can you handle nightshift hours?
Are you someone with a great attitude with a proven history of hitting KPI's?
Duties and Responsibilities
Responsible for managing all three touch points - phone calls, SMS, and email correspondence in your queue
In perfect written English be able to respond by email without the need for templates
Expected to ensure all targets are met by monitoring your KPIs in real time
Remember that we are looking for the number eleven.
Join in weekly meetings to discuss with the team the previous week's performance and issues encountered and drive improvement actions if the target is not met
Perform other tasks assigned by the immediate supervisor
Requirements:
Minimum 1-2 years of experience phone sales experience
Excellent ability to manage and build relationships and great rapport with consumers
Demonstrated ability to meet and exceed goals
Ability to meet sales goals/target
Advanced skills in communicating, selling and negotiating
Unrelenting drive to understand and meet prospective customer needs
Familiarity with Salesforce a bonus
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Jazz

Philippines
Permanent
Full-time