urgent hiring for Customer Service Representatives - antipoloNeksJob Philippines

Description
Due to the lockdown related to the COVID19 pandemic, all interviews are being processed virtually/over the phone.
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
RESPONSIBILITIES
Obtains client information by answering telephone calls; speaking with clients; verifying information.
Schedules transportation for patients seeking care
Provides superior customer service by addressing customer inquiries
Improves data accuracy by entering client information; confirming existing data accuracy.
Interacts with clients by obtaining demographic information
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Education:
Senior High School Diploma , College Graduate ,atleast 2 years completed in college with no back subjects
Experience:
Atleast 6 months experience working in a customer service call center or in a data processing environment; required
Technical Skills / Knowledge:
Customer Service Skills
Basic MS office computer skills
Other Skills Required:
Fluent English
Drive to provide superior customer service
Ability to work independently or within a team
Time management skills
Written and verbal communication skills
Attention to detail
Must be able to demonstrate sound decision making skills
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Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes

₱ 18,000.00 monthly ·  Rizal, Calabarzon ·  Today, 11:45 AM
Work type
Full Time