RESPONSIBILITIES:
Responds to telephone inquiries from customers using standard scripts and procedures
Gathers information, researches concerns, and provides resolution
Informs customers about available services and assesses customer needs
Prepares standard reports to track workload, response time and quality of input
PERKS & BENEFITS
Up to 23,900 PHP/bi-weekly (40 hour week)
Stable Full-Time Employment & Overtime
Paid, Virtual Training
Insurance & Other Company Benefits
Fun, Healthy Work Environment
REQUIREMENTS:
1 Year of Call Center Experience
Advanced English Speaking Skills
Broadband Internet Access (at least 10 MBps)
High School Graduate
Basic Computer Skills
Customer–Focused Personality
Other Info
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Integrated Call Center Solutions (Philippines), Inc.
About the company



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