transactions associate i manila billing OPERATIONSJPMorgan Chase

Job Description:
Client Billing Operations supports the end to end Billing process for the global business units within both Securities Services and Escrow Services. These global CIB clients, use Custody, Cash & Liquidity, Collateral Management, Accounting, Transfer Agency, Investment Analytics, Trust & Fiduciary, Middle Office Outsourcing, Foreign Exchange, and other products and services related to servicing assets for traditional and alternative funds. The department is made up of 125 full time professionals located in Plano, TX and Manila, Philippines. The team manages the production of client billing and payment processing globally and is also responsible to deliver both internal and external change and regulatory program management requests.
Key member of the Global Billing Operations Client Experience function performing investigations and research that will support global Corporate and Investment Bank clients who utilize Custody, Fund Accounting, Fund Administration, Investment Analytics, Trust & Fiduciary, Transfer Agency, Prime Brokerage, Derivatives, and OTC suite of products. Primary functions include account and product setup, validation of setup, metrics redesign, adherence to client SLA, invoice validation, as well as Governance, Client Satisfaction, and larger / high impact onboarding implementations.
The position will partner with Sales, Client Service, Finance, Product, and Pricing through interactive invoice reviews and resolution of billing setup maintenance inquiries. Position will lead projects focused on an end-to-end billing setup. They will be critical to ensuring cross functional partnership with all locations within the distributed operating model - building communication lines and ensuring all issues are resolved in a satisfactory manner.
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
JPMorgan Chase

Metro Manila
Permanent
Full-time