training specialist ii ( US Registered Nurse) - manila and iloiloCrawford & Company Broadspire (Philippines), Inc.

Position Summary:Responsible for researching, planning, developing, and conducting corporate/organizational training programs to employees to increase productivity for various departments.Responsibilities:A. Training and Development
Designs training materials and courseware for programs needed
Conducts research and collects reference materials for training
Provides classroom training and follow-up support to various non-technical team members
Collects follow-up exercises, evaluations, and questionnaires to improve course design
Develops and maintains the train-the-trainer program
Assists non-technical team members on projects and helps them recognize software program features
Designs, updates, and conducts organizational training
Coordinates new hire training, up training and recursive schedules and delivery
Measures effectiveness of training through Training Needs Analysis to ascertain changes on the curriculum that may be required to address proficiency gaps or to adapt to changing client expectations
Develops Training Program review and analysis for business reviews with HCPO.
Conducts Train the Trainer program for Presentation, Facilitation, and Coaching Effectiveness module. Evaluates training effectiveness through practical assessments.
Experienced in handling process transition/migration
B. Business Process Support
Assists in execution of administrative tasks deemed necessary or as required by immediate supervisor
Informs immediate superior regarding problems and other matters beyond limits of authority
Requirements:
At least three (3) years of experience as technical trainer in the BPO or Shared Services industry
Bachelor's degree in Nursing
Active PH Nurse license
Active US Nurse license (preferably mainland)
Proficiency with Microsoft Office applications
Excellent verbal and written communication skills
Proven high level of creativity and versatility in developing course curriculum
Effectively interact with all levels of the organization
Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
Basic knowledge on Project Management
Demonstrates high commitment in providing training to various non-technical employees
Ability to multi-task, prioritize and manage time effectively