telecom Support | onsite - bacolod | open to freshersMetacom Business Process Outsourcing Solutions Inc.

TELECOM SUPPORT
 
We are continuously looking for candidates for our team!
 
Qualifications:
No BPO/Customer Service Experience required
HS (Old Curriculum)/SHS/College graduate
Good to Above Communication Skills
Availability to work onsite with flexible schedules
Job Responsibilities:
Communicates with customer on the phone or by way of written correspondence to deal with concerns.
Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
Matching customers' demands to Clients' products and solutions and services
Using settlement and influencing abilities to recover from objections and achieve the customers' buy-in
Communicating specific information to internal and external clients and sharing understanding with colleagues
What Do We Offer?
An open, friendly and professional work environment.
A professionally and personally rewarding career.
Opportunities to grow and be promoted within the company.
Performance incentives and employee perks and benefits.
Competitive Salary
13th Month Pay
HMO with 3 free Beneficiaries on Day One
20% ND Maternity/Paternity Leave
Opportunity for rapid career growth for Top Performers
Retirement/Life Insurance for Qualified Staff
Work-life Balance Processes and Program
APPLY NOW!