Technical SupportVtime Tech Consulting Inc.

Job Description:
Assist developers with issues they encounter while performing their work
Triage/diagnose issues users run into and provide a solution
Escalate issues up to the appropriate Developer team if out of scope
Search out and identify the underlying issues for developers
Spend time-solving small to critical issues
Monitor our continuous integration and chase down breakage highlighted by automated testing
Train new hires on tools and pipelines
Suggest ways to improve our efficiency
Contribute and improve internal documentation on tools and processes
Job Requirements:
Strong interpersonal skills, service-oriented attitude
Ability to learn on the job and adapt to new challenges quickly
Background with source control software (Git, etc.)
Strong verbal and written communication skills
Self-motivated, focused, passionate
Growth-oriented and desire to keep improving
Team motivated
Can work on shifting schedule (24/7 Operation)
Can work during the holiday
Extra Points:
Experience writing and debugging software in PHP
Customer service experience
Project management skills
Entry Level / Junior, Apprentice IT and Software Information Technology / IT, Management Services, Business Consulting Services 3 openings Bachelor's degree graduate
We are an established IT and outsourcing company since 2009. Motivated by our mission to provide excellent services, we consistently adapt on a global scale to the rapidly growing needs of the industry backed by our highly-trained professionals.
Kalibrr

Makati City, Metro Manila
Permanent
Full-time