Technical Support EngineerSixEleven Global Services and Solution
Workplace: Davao
Salary: ₱ 20,000.00 monthly
Work form: Full time
Posting Date: 09/11/2025
Deadline: 21/01/2021
Description
Be part of the team that brings #BetterBroadband to everyone! Be Better, Join the Fastest
HIRING: Technical Support Engineer
The Technical Support Engineer is responsible for handling customer technical support requests with the highest degree of courtesy and professionalism to address customer issues with one call resolution.
You will provide phone and email support to end-users on network connectivity related issues. Experience in a call center environment, as well as familiarity with general troubleshooting of network-related problems, is an added advantage for this position.
In this position, you will identify, troubleshoot and resolve technical problems based on pre-established guidelines, document, track and monitor problems to ensure a timely resolution, identify patterns of failure and symptoms of underlying issues and work with network and systems engineers in problem resolution.
You will be part of a best-in-class call center environment team that provides the best possible support to our customers. Candidates with certifications like CCNA will be considered first. Fresh graduates are welcome to apply.
Requirements for this position:
Strong understanding of networking protocols such as TCP/IP, DHCP, DNS
Familiarity with network technologies such as Ethernet networks.
Excellence command of English in written and verbal is a MUST.
Self-motivated and team-oriented.
Demonstrates the ability to learn quickly and adapt to a rapidly changing environment.
Possess a Degree in Computer Science or Computer Information Systems at least.
Salaryy: Php15,000.00 - Php20,000.00 per month
Benefits:
• Discounted lunch
• Health insurance
Schedule:
Rotational shift
Experience:
Telco or ICT: 1 year (Preferred)
Call Center/BPO: 1 year (Required)
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): English
Knowledge: Commercial skills / Networking, Networking, Information technology
Availability for travel: Yes
Availability for change of residence: Yes
Be part of the team that brings #BetterBroadband to everyone! Be Better, Join the Fastest
HIRING: Technical Support Engineer
The Technical Support Engineer is responsible for handling customer technical support requests with the highest degree of courtesy and professionalism to address customer issues with one call resolution.
You will provide phone and email support to end-users on network connectivity related issues. Experience in a call center environment, as well as familiarity with general troubleshooting of network-related problems, is an added advantage for this position.
In this position, you will identify, troubleshoot and resolve technical problems based on pre-established guidelines, document, track and monitor problems to ensure a timely resolution, identify patterns of failure and symptoms of underlying issues and work with network and systems engineers in problem resolution.
You will be part of a best-in-class call center environment team that provides the best possible support to our customers. Candidates with certifications like CCNA will be considered first. Fresh graduates are welcome to apply.
Requirements for this position:
Strong understanding of networking protocols such as TCP/IP, DHCP, DNS
Familiarity with network technologies such as Ethernet networks.
Excellence command of English in written and verbal is a MUST.
Self-motivated and team-oriented.
Demonstrates the ability to learn quickly and adapt to a rapidly changing environment.
Possess a Degree in Computer Science or Computer Information Systems at least.
Salaryy: Php15,000.00 - Php20,000.00 per month
Benefits:
• Discounted lunch
• Health insurance
Schedule:
Rotational shift
Experience:
Telco or ICT: 1 year (Preferred)
Call Center/BPO: 1 year (Required)
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): English
Knowledge: Commercial skills / Networking, Networking, Information technology
Availability for travel: Yes
Availability for change of residence: Yes
Other Info
₱ 20,000.00 monthly · Davao del Sur, Davao Region · Today, 02:14 PM
Work type
Full Time
Work type
Full Time
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SixEleven Global Services and Solution
About the company
SixEleven Global Services and Solution jobs
Davao del Sur, Davao Region · 14 September (updated)
Position Technical Support Engineer recruited by the company SixEleven Global Services and Solution at Davao, Joboko automatically collects the salary of ₱ 20,000.00 monthly, finds more jobs on Technical Support Engineer or SixEleven Global Services and Solution company in the links above
About the company
SixEleven Global Services and Solution jobs
Davao del Sur, Davao Region · 14 September (updated)