Technical Support Agent | Work from home set up | Night shift + Weekends offAcquire Asia Pacific Inc
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 09/11/2025
Deadline: 26/10/2020
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Description:
A SNAPSHOT OF YOUR ROLE
Technical Support Specialist rectify existing problems and troubleshoot potential problems, and while utilizing excellent, in-depth knowledge of company products.
They are innovative, enthusiastic, and creative problem solvers with a knack for troubleshooting technology. In addition to troubleshooting, they act with full account ownership meaning they discuss the benefits our software offers to assist our clients with their practices.
This position will contribute to the growth of the campaign by interacting with medical and healthcare professionals, staff and administrators to train them on our technology. Providing exceptional support to new clients and on-going support and training to current clients is one of our three-fold objectives as a company. The Technical Support Specialist has an opportunity to earn upsell bonuses and performance bonuses.
Requirements:
A BIT ABOUT YOU
· Have experience in the field of technology
· Professional experience in a call center environment
· Demonstrate strong written and verbal communication skills in English
· Be proficient and experienced in Windows workstation and server environments
· Have familiarity with small area networking practices and security protocols
· Familiarity with one or more database type
· Has the ability to troubleshoot, test, report, document, install, and train on software
· Be tech-savvy with an understanding of how medical practice needs can be better supported through technology
· Places high value on customer success, working with both internal and external customers
· Prior experience in the SaaS industry is a plus
· Prior consultant experience in assisting customers to utilize software effectively
· Knowledge of Mac OS workstation and server environments
· Command prompt and terminal command knowledge
· Have other related medical software and/or technology experience
Salary: ₱20000 - ₱25000
Address: Mandaluyong
How to Apply: Apply at Bossjob!
Acquire Asia Pacific Inc Acquire BPO is an award-winning, global business outsourcer that offers contact center, BPO, marketing, animation, IT and professional services. Acquire was founded in 2005 by two entrepreneurs responding to the lack of offshoring providers that could provide solutions that met their rigorous standards. As such, the entire organization's infrastructure and processes have been purpose-built to deliver superior results for the unique demands and complexities of our clients.
Acquire prides itself in managing client needs through our unique approach of People, Process and Performance. We offer a diverse range of services including back office support, customer acquisition, customer service, technical support, lead generation and software development. Our global leadership team, local client services teams, strict compliance to regulatory processes & standards, best-in-class IT practices and advanced network infrastructure enable us to provide organizations across the globe with solutions that give them a competitive advantage.
With a workforce of 7,000 worldwide, Acquire services private and publicly listed clients in Australia, the UK, the US and Asia Pacific from 12 facilities in Manila, Philippines; Melbourne, Australia; Dallas, Texas and the Dominican Republic, across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.
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the employer or agency license.
Acquire Asia Pacific Inc Acquire BPO is an award-winning, global business outsourcer that offers contact center, BPO, marketing, animation, IT and professional services. Acquire was founded in 2005 by two entrepreneurs responding to the lack of offshoring providers that could provide solutions that met their rigorous standards. As such, the entire organization's infrastructure and processes have been purpose-built to deliver superior results for the unique demands and complexities of our clients.
Acquire prides itself in managing client needs through our unique approach of People, Process and Performance. We offer a diverse range of services including back office support, customer acquisition, customer service, technical support, lead generation and software development. Our global leadership team, local client services teams, strict compliance to regulatory processes & standards, best-in-class IT practices and advanced network infrastructure enable us to provide organizations across the globe with solutions that give them a competitive advantage.
With a workforce of 7,000 worldwide, Acquire services private and publicly listed clients in Australia, the UK, the US and Asia Pacific from 12 facilities in Manila, Philippines; Melbourne, Australia; Dallas, Texas and the Dominican Republic, across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.
About Pinoy Jobs
Pinoy Jobs is the most trusted job posting site in the Philippines. We provide a safe job hiring platform to both employers and applicants.
Pinoyjobs
A SNAPSHOT OF YOUR ROLE
Technical Support Specialist rectify existing problems and troubleshoot potential problems, and while utilizing excellent, in-depth knowledge of company products.
They are innovative, enthusiastic, and creative problem solvers with a knack for troubleshooting technology. In addition to troubleshooting, they act with full account ownership meaning they discuss the benefits our software offers to assist our clients with their practices.
This position will contribute to the growth of the campaign by interacting with medical and healthcare professionals, staff and administrators to train them on our technology. Providing exceptional support to new clients and on-going support and training to current clients is one of our three-fold objectives as a company. The Technical Support Specialist has an opportunity to earn upsell bonuses and performance bonuses.
Requirements:
A BIT ABOUT YOU
· Have experience in the field of technology
· Professional experience in a call center environment
· Demonstrate strong written and verbal communication skills in English
· Be proficient and experienced in Windows workstation and server environments
· Have familiarity with small area networking practices and security protocols
· Familiarity with one or more database type
· Has the ability to troubleshoot, test, report, document, install, and train on software
· Be tech-savvy with an understanding of how medical practice needs can be better supported through technology
· Places high value on customer success, working with both internal and external customers
· Prior experience in the SaaS industry is a plus
· Prior consultant experience in assisting customers to utilize software effectively
· Knowledge of Mac OS workstation and server environments
· Command prompt and terminal command knowledge
· Have other related medical software and/or technology experience
Salary: ₱20000 - ₱25000
Address: Mandaluyong
How to Apply: Apply at Bossjob!
Acquire Asia Pacific Inc Acquire BPO is an award-winning, global business outsourcer that offers contact center, BPO, marketing, animation, IT and professional services. Acquire was founded in 2005 by two entrepreneurs responding to the lack of offshoring providers that could provide solutions that met their rigorous standards. As such, the entire organization's infrastructure and processes have been purpose-built to deliver superior results for the unique demands and complexities of our clients.
Acquire prides itself in managing client needs through our unique approach of People, Process and Performance. We offer a diverse range of services including back office support, customer acquisition, customer service, technical support, lead generation and software development. Our global leadership team, local client services teams, strict compliance to regulatory processes & standards, best-in-class IT practices and advanced network infrastructure enable us to provide organizations across the globe with solutions that give them a competitive advantage.
With a workforce of 7,000 worldwide, Acquire services private and publicly listed clients in Australia, the UK, the US and Asia Pacific from 12 facilities in Manila, Philippines; Melbourne, Australia; Dallas, Texas and the Dominican Republic, across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.
Disclaimer
Employers are solely responsible for all their job posting.
PinoyJobs.ph assumes no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the contents, information, or other materials found in this website.
Some websites may contain links from our job listings. We are not responsible for any third-party web sites and do not make any representations regarding the content or accuracy of materials on such third-party web sites.
Every effort is made to keep the website up and running smoothly. However, PinoyJobs.ph takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Our Guarantee
Safe. Pinoy Jobs is free from scam job ads. We monitor job posting everyday.
Quality Employers. We moderate employer signups and verify each access request.
Clean and Professional. PinoyJobs.ph is designed and built with our users in mind.
Avoiding Job Scams
If a company or employer is soliciting money in exchange for a job, it is definitely a scam.
For direct hire overseas, do an extensive search about the company or the employer. Do a Google search.
For overseas employment opportunities please check with
the employer or agency license.
Acquire Asia Pacific Inc Acquire BPO is an award-winning, global business outsourcer that offers contact center, BPO, marketing, animation, IT and professional services. Acquire was founded in 2005 by two entrepreneurs responding to the lack of offshoring providers that could provide solutions that met their rigorous standards. As such, the entire organization's infrastructure and processes have been purpose-built to deliver superior results for the unique demands and complexities of our clients.
Acquire prides itself in managing client needs through our unique approach of People, Process and Performance. We offer a diverse range of services including back office support, customer acquisition, customer service, technical support, lead generation and software development. Our global leadership team, local client services teams, strict compliance to regulatory processes & standards, best-in-class IT practices and advanced network infrastructure enable us to provide organizations across the globe with solutions that give them a competitive advantage.
With a workforce of 7,000 worldwide, Acquire services private and publicly listed clients in Australia, the UK, the US and Asia Pacific from 12 facilities in Manila, Philippines; Melbourne, Australia; Dallas, Texas and the Dominican Republic, across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.
About Pinoy Jobs
Pinoy Jobs is the most trusted job posting site in the Philippines. We provide a safe job hiring platform to both employers and applicants.
Pinoyjobs
Other Info
Mandaluyong City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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Acquire Asia Pacific Inc
About the company
Acquire Asia Pacific Inc jobs
Ortigas, Metro Manila
Position Technical Support Agent | Work from home set up | Night shift + Weekends off recruited by the company Acquire Asia Pacific Inc at MetroManila, Manila, Joboko automatically collects the salary of , finds more jobs on Technical Support Agent | Work from home set up | Night shift + Weekends off or Acquire Asia Pacific Inc company in the links above