WHAT WILL YOU DO:
Answer inbound calls and provide answer to customer inquiries.
Create and update tickets.
Initiate outbound calls to end users for follow up and confirmation of services.
Send and reply to emails regarding repairs, VoIP, fax, eFax.
Other emails request for Service Inquiry, Phone porting, set up request and Account changes.
WHAT DO WE NEED:
At least 1 year of TSR experience in a BPO company
Technical background and knowledge on Telco terminologies and processes specifically CVoIP, Internet and Networking.
Above average communication skills.
Good analytical skills and attention to details.
Must be amenable to work in our office in Imus, Cavite.
Answer inbound calls and provide answer to customer inquiries.
Create and update tickets.
Initiate outbound calls to end users for follow up and confirmation of services.
Send and reply to emails regarding repairs, VoIP, fax, eFax.
Other emails request for Service Inquiry, Phone porting, set up request and Account changes.
WHAT DO WE NEED:
At least 1 year of TSR experience in a BPO company
Technical background and knowledge on Telco terminologies and processes specifically CVoIP, Internet and Networking.
Above average communication skills.
Good analytical skills and attention to details.
Must be amenable to work in our office in Imus, Cavite.
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CallMax Solutions
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CallMax Solutions jobs
Cavite, Calabarzon · 29 October
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Position Technical service representative recruited by the company CallMax Solutions at Cavite, Joboko automatically collects the salary of , finds more jobs on Technical Service Representative or CallMax Solutions company in the links above
About the company
CallMax Solutions jobs
Cavite, Calabarzon · 29 October