Answer inbound calls and provide answer to customer inquiries.
Create and update tickets.
Initiate outbound calls to end users for follow up and confirmation of services.
Send and reply to emails regarding repairs, VoIP, fax, eFax.
Other emails request for Service Inquiry, Phone porting, set up request and Account changes.
WHAT DO WE NEED:
At least 1 year of TSR experience in a BPO company
Technical background and knowledge on Telco terminologies and processes specifically CVoIP, Internet and Networking.
Above average communication skills.
Good analytical skills and attention to details.
Must be amenable to work in our office in Imus, Cavite.
Submit profile
CallMax Solutions
About the company
CallMax Solutions jobs
Cavite, Calabarzon · 29 October
Customer Service Representative (Davao City) - with or without BPO experience
Dynamic Talent Solutions Private Corporation
DavaoAgreement
Appointment Setter/Customer Service Representative (Work From Home)
TSG Outsourcing
MetroManila, ManilaAgreement
Customer-Facing Technical Billing Specialist (Work From Home)
TSG Outsourcing
MetroManila, ManilaAgreement
Technical Sales Specialist (₱25-27K Salary | Fresh Graduates Welcome!)
Golden Bat (Far East) Inc.
MetroManila, Quezon, Quezon, Manila₱25,000 - 27,000 per month
Virtual Assistants - Sales, Support and Technical Positions Available
Vanilla Networks
Cebu, CebuAgreement
Sales Development Representative
QuadHealth Marketing
Cagayan, MisamisOriental, Cagayan de OroAgreement
Granite Industrial Corporation
Cagayan, MisamisOriental, Cagayan de OroAgreement
About the company
CallMax Solutions jobs
Cavite, Calabarzon · 29 October