technical Customer Service. home based csr. work from homeUniversaltech Inc

UNIVERSALTECH INCORPORATED
 
is URGENTLY HIRING for :
 
TECHNICAL CUSTOMER SERVICE. HOME BASED CSR. WORK FROM HOME
 
What's in it for you?
Vacation Leaves
Annual salary increase based on performance
Fun Family Environment
Perfect Attendance bonus
Qualifications:
Completed at least 2 years in college
Must have good English communication skills
Strong customer service orientation
At least 6 months Technical support experience in a bpo setting
Can start immediately
Willing to work on a graveyard shift
Important Qualifications:
Must have FAST and STABLE (not choppy) internet connection and a PC or Windows laptop.
Must have a separate room at home (so agent can talk all night and not worry about waking your roommates or family).
Please NO children crying and NO dogs barking - If you don't qualify to this please don't apply.
Responsibilities:
Actively listen to customers to understand their issues or concerns
Receive customer calls to provide step-by-step guidelines for the resolution of a technical issue
Converse with clients using appropriate language
Identify upselling opportunities to facilitate sales of company products/services
Maintain an up-to-date knowledge of company products and services
Ensure compliance with standards established procedures for addressing client concerns
What are you waiting for?
 
Apply now and be part of something GREAT!

2 to 4 Years Experience
Open to Work From Home