Technical academy specialistSolarWinds

Job Description:
Overview
At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we serve-including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We're looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you're looking to build your career with an exceptional team, you've come to the right place. Join SolarWinds and grow with us!
Your Role:
Are you someone who wants to grow and flourish in your career? As a Technical Academy Specialist, you'll have a significant impact on the growth of our business through technical enablement of our customers and partners. We look for candidates who are competent and committed to the SolarWinds mission and display exemplary attitude.
Responsibilities
Your Impact:
In this role, you will be able to drive customer experience through technical education of SolarWinds customer and partners.
Collaborate with product managers, subject matter experts, and other trainers in order to create a robust training curriculum
Lead planning and implementation of training solutions
Drive results that clearly display the value of SolarWinds Academy's technical enablement programs
Build strategies that foster creating superior learning experience across multiple modalities.
Qualifications
Your Experience:
Ability to execute on plan and act with urgency
Agile with a collaborative, curious, and inventive mindset
Demonstrates high emotional intelligence, sound judgment, and makes thoughtful recommendations
Understands customer focus and solutions
Driven to help others
Excellent verbal and written communication skills
1 year experience in building and delivering training content that cover IT topics such as networks, systems, or applications, including on-prem or cloud solutions.
Preferred experience in ITIL 4. Certification in ITIL 4 is not required but is nice to have.
SolarWinds

Fort Bonifacio, Makati City, Metro Manila
Permanent
Full-time