Team LeaderSupportware Philippines Inc.

TEAM LEADER
 
HEADCOUNT NEEDED: 3
 
Job Details:
Direct line management for Helpware with a size of 10-15 agents.
Excellent (near-native) written English is a requirement for this job
Amazing customer support, phone support experience preferred
Tech-savvy and Advanced proficiency in G-Suite/MS-Office
Sales or Ecommerce experience and understanding of sales metrics and drivers
Great eye for detecting team, employee risk before it becomes an issue
Track record of building positive relationships with employees and partners
Strong work ethic and a talent for bringing out the best in others
Passionate about sharing knowledge and helping others
Qualifications;
3+ years as a Supervisor, Team Lead, in the BPO or equivalent.
Senior college student or bachelor's degree in Business Administration, Marketing, Statistics, or Work Environment.
Job Type: Full-time
 
Benefits:
Company Christmas gift
Health insurance
Paid training
Pay raise
13th month salary
Bonus pay
Performance bonus
Schedule:
8 hour shift (Shifting Schedule)