What You'll be Doing
Source amazing talent for TeleTech being a part of an amazing Talent Acquisition team. Delivering amazing experiences brings a smile to your face and you find it very rewarding.
During a Typical Day, You'll
Achieve 100% of assigned agent recruiting targets. You will be given daily, weekly, and monthly recruitment tasks associated with each client ramp, which must be met on time. You will help with preparing recruitment trackers, as well as all weekly/monthly recruiting reports.
Learn key business objectives, timeframes, legal issues, and requirements associated with each new client. Maintain a high level of knowledge of Talent Acquisition policies and procedures for screening, interviewing, and processing candidates on behalf of each new client and adapt quickly to any changes in the process.
Understand candidate selection process. You are responsible for administration of the candidate process for all open associate positions including but not limited to: greeting of applicants, reviewing applications, input data into Applicant Tracking System, administering testing materials, assist with data entry (assessment scores, declined candidates, send assessment e-mails and other correspondence).
Understand the key success metrics associated with hiring goals. These include:
Cost per Hire (goals will vary by business unit)
New Hire First Day No Call No Show percentage
Hiring timeline and time to fill open positions
Meeting client hiring requirements (varies based on client and ramp)
60-day attrition rate for new hires
Support TeleTech's Employee Referral Program. You are responsible for encouraging employees to recommend friends and colleagues for positions at TeleTech.
You must ensure a positive experience for every candidate; maintain a positive, respectful, and caring attitude with all candidates - even those that will not be offered a position at TeleTech.
What You Can Expect
Willing to work either at home or onsite
Opportunities for career advancement, personal development and experiences meant to enhance the quality of your professional life
And yes...all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you like:
Company-sponsored HMO with Health & Wellness programs for you and your family
Educational assistance through tuition reimbursement
An accessible office location at Level 1 Robinsons Place Novaliches, 1199 Quirino Highway, Barangay Pasong Putik, Novaliches, Quezon City
A Bit More About Your Role
Bring in your "get it done", high-energy, professional approach to source amazing talent for TeleTech. Be a part of a dynamic talent acquisition function and enable the organization to meet the monthly hiring numbers. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
What You Bring to the Role
Preferably 1-3 years in volume hiring or recruitment with customer service/BPO experience
Desire to achieve aggressive goals under tight deadlines
Able to articulate, interact and understand client needs and expectations
High level of integrity, judgment and follow-through
Experience with candidate tracking database, excel, internet, and other recruitment technology
Skillset and competencies;
Time management
Attention to details and processes, including legal implications
Strong verbal and written communication skills
Process -driven and detailed-oriented
Team player
Innovative and creative
Ability to persuade and drive results
Friendly with a positive demeanor
Technology and work environment requirements for the job: (Temporary Work from Home)
Have the right connection - a home internet connection of >15Mbps (you may do a quick check through Fast.com)
Computer - we'll supply and deliver at your doorstep
Must be able to hard-wire (via ethernet cord) directly into your home modem
Must have a quiet workspace that is within a reasonable proximity of your router so that you can plug in while working.
Bossjob
Other Info
Temporary
Full-time
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TeleTech Philippines
About the company
TeleTech Philippines jobs
Dumaguete, Negros

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