Systems AdministratorAlorica
Workplace: MetroManila, Manila, Taguig
Salary: Agreement
Work form: Full time
Posting Date: 06/01/2026
Deadline: 04/12/2022
Job Description:
Scope
- Learns to use professional concepts. Applies company policies and procedures to resolve routine issues. Subject Matter Expertise - Responsible in working with other technical resources in resolving Systems related problems.
Project & Activity Management
- Provides support to Level 2's and Level 3's for assigned ES projects and activities. Customer Relation & Engagement - Provides support to Level 2's and Level 3's during outages
Implementation Leadership
-Responsible for monitoring the Enterprise Systems queue Project & Activity Support - Responsible for ensuring timely completion of assigned tasks.
- Responsible for ensuring proper documentation and timely updates for assigned tasks.
- Responsible for the coordination with other teams in fulfilling the assigned tasks.
Troubleshooting
- Responsible for ensuring to work with concerned teams in troubleshooting of technology problems.
- Ensures that proper troubleshooting techniques, protocols and tools are used in coming up with recommendations and solutions.
- Provides regular updates on the troubleshooting to Senior ITs and IT management.
Routine Activity
- Responsible for the routine checking of the health and performance of the servers and vm infrastructure and ensures potential issues are reported for immediate attention/resolution.
- Responsible in monitoring backups and monthly patches for servers with autoreboot category.
- Responsible for documenting work turnover and cascading the same to the team.
Documentation
- Applies solutions based on available technical documentations Reporting - Responsible for reporting and escalating any potential issues Compliance - Responsible for ensuring that information security guidelines and policies are followed and implemented.
- Responsible for the implementation of changes to ensure compliance of the infrastructure to the Information security guidelines and policies.
Job Complexity
- Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.
Supervision
- Independence of Action - Normally receives detailed instructions on all work.
Alorica
Scope
- Learns to use professional concepts. Applies company policies and procedures to resolve routine issues. Subject Matter Expertise - Responsible in working with other technical resources in resolving Systems related problems.
Project & Activity Management
- Provides support to Level 2's and Level 3's for assigned ES projects and activities. Customer Relation & Engagement - Provides support to Level 2's and Level 3's during outages
Implementation Leadership
-Responsible for monitoring the Enterprise Systems queue Project & Activity Support - Responsible for ensuring timely completion of assigned tasks.
- Responsible for ensuring proper documentation and timely updates for assigned tasks.
- Responsible for the coordination with other teams in fulfilling the assigned tasks.
Troubleshooting
- Responsible for ensuring to work with concerned teams in troubleshooting of technology problems.
- Ensures that proper troubleshooting techniques, protocols and tools are used in coming up with recommendations and solutions.
- Provides regular updates on the troubleshooting to Senior ITs and IT management.
Routine Activity
- Responsible for the routine checking of the health and performance of the servers and vm infrastructure and ensures potential issues are reported for immediate attention/resolution.
- Responsible in monitoring backups and monthly patches for servers with autoreboot category.
- Responsible for documenting work turnover and cascading the same to the team.
Documentation
- Applies solutions based on available technical documentations Reporting - Responsible for reporting and escalating any potential issues Compliance - Responsible for ensuring that information security guidelines and policies are followed and implemented.
- Responsible for the implementation of changes to ensure compliance of the infrastructure to the Information security guidelines and policies.
Job Complexity
- Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.
Supervision
- Independence of Action - Normally receives detailed instructions on all work.
Alorica
Other Info
Taguig City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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Alorica
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Lipa City, Calabarzon
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About the company
Alorica jobs
Lipa City, Calabarzon