support AnalystDeployed Philippines, Inc.

Job Responsibilities:
Troubleshoot business and operational issues associated with the Warehouse Management System (WMS)
Quantify issues and provide supporting data if issues are escalated to ERP Vendor, Korber Supply Chain, Vocollect, RF Hardware Provider, Seagull Scientific, Business Objects, Loftware, or other third parties
Manage the WMS environments and migration of configurations between environments
Translate business requirements into technical design documents using Microsoft Visio, Word, Project and Excel
Report changes in Dashboard, SSRS and Crystal Reports; such as modifying existing reports with additional search criteria or adding new search field elements, and creating new report pages for single tables or multiple tables using simple joins.
Develop and mentor operations team members as WMS Super Users and Trainers on warehouse and distribution best practices with WMS
WMS data administration including: new users, menus, locations, pick and put-away sequences, zone data, etc.
SQL performance monitoring/index and query tuning
Requirements
BS/BA, Computer Science or equivalent degree
Intermediate to Advanced experience in databases (SQL/Oracle) queries and stored procedures
Strong analytical, communication, troubleshooting, and problem-solving skills
Strong customer service skills and ability to multi-task
Excellent listening, oral, and written communication skills with strong interpersonal skills
Ability to prioritize tasks and self-manage
Supply chain and distribution industry knowledge and experience
Expertise with interface technologies including TCP/IP Sockets, XML, Table-to-Table, etc.
Barcode scanning and RF hardware (Intermec, LXE, Motorola, Symbol)
Preferred:
1-3 years technical customer support experience
Experience with computer programming and basic understanding of computer programming languages recommended
Warehouse Management Systems (WMS) expertise in Korber Supply Chain Software, RedPrairie (JDA), Manhattan Associates, SAP- WM, Oracle-WM, Accellos, Infor, etc.
Labeling (Bartender or Loftware) experience a plus
Reporting (Cognos, Business Objects, SSRS) experience a plus
Experience with network operating systems, wireless hardware configuration and setup, and/or reporting application tools are a plus
Experience or industry knowledge in supply chain management solutions a plus
Experience with Korber Supply Chain Software's Advantage Platform and Advantage Applications a plus
Background in project management, solution and data-model design, configuration, and implementation of supply chain software solutions
Work from Home
Special Leave Benefits for Women
Life Insurance
Medical / Health Insurance
Paid Sick Leave
Flexitime
Performance Bonus
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Entry Level / Junior, Apprentice IT and Software BPO 1 opening Bachelor's degree graduate
Deployed Philippines Inc is a non traditional BPO company servicing New Zealand and Australian clients. We provide remote staffing services for Banking and Insurance, IT and communication, HR and payroll. Our clients are small and medium sized businesses with specific needs. The company provide high quality solutions in diverse business areas. We focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through cost effective support, productivity and process reengineering.We value all our employees and treat each role as important to the company. This type of relationship helps us achieve our goals and move to the next level.If you are striving to reach your full potential and have good strong work ethics we are the company you are looking for.
Kalibrr

Pasig City, Metro Manila
Permanent
Full-time