strategic Account Manager (klaviyo experience) - work from home - dayshiftFiltaGlobal

Be one of the professional members of Sydney's leading eCommerce digital marketing agency that specialises in using one of the well-known email marketing platforms, Klaviyo.
HMO for yourself and one dependent within the first month (with Covid Insurance coverage).
Turn your commute to longer rest and enjoy a Work-from-home set-up!
Worry no more about the equipment! We are providing a laptop and monthly internet allowance.
The ideal candidate should have a fully functioning workstation and a quiet place to work with a high-speed internet connection at home.
About the Company
They are one of the leading eCommerce digital marketing agencies in Australia. Composed of experts who provide nothing but the best when it comes to digital marketing specifically email marketing. They are in partnership with one of the well-known email marketing platforms like Klaviyo, Yotpo, Justuno, and Gorgias.
About the Role
As a Strategic Account Manager, you will be primarily responsible for managing client relationships, setting the strategy, briefing your team, and guiding the implementation of marketing strategies for clients assigned to you.
You will handle the full life cycle of marketing strategic planning, retention, lifestyle branding, optimisation, and project implementation.
Key Responsibilities
Quickly building rapport with clients with regular communication and meetings.
Maintaining relationships with clients by providing support, information, and guidance, as well as researching and recommending new opportunities, profit, and service improvements.
Effectively communicating with peers. Specifically, around client deliverables to ensure expectations are exceeded as often as possible.
Working with sales and management to identify future opportunities for the company to assist clients.
Identifying service improvements or new products by remaining current on industry trends, market activities, and competitors.
Preparing reports for clients and management.
Maintaining quality service by establishing and enforcing organisation standards.
Maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
Contributing to team effort by accomplishing related results as needed.
Position Prerequisites
Total of five years of experience in email marketing life cycle (two years of experience in using ESP platforms, preferably Klaviyo).
Experience in an agency, eCommerce, and retail brands or similar environment is a must.
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role.
Experience in Klaviyo, email and SMS marketing software, and CRM platforms.
Experience in delivering client-focused solutions to customer needs.
Excellent organisational and interpersonal skills.
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level.
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
Excellent listening, negotiation, and presentation abilities.
Strong verbal and written communication skills.
Nice to Have
Experience in other email marketing platforms such as:
Yotpo
Salesforce
MailChimp, etc.
eCommerce platforms
BigCommerce or Shopify
Software Used
Asana
Slack
About You
You will succeed in this position if you're driven to find new and innovative solutions as a Strategic Account Manager, and challenges by keeping abreast of current best practices and emerging trends in the digital marketing life cycle.
As a Strategic Account Manager, you should have excellent interpersonal skills and have the confidence in running your own project.
Filta Perks and Benefits
HMO for yourself (with Covid Insurance coverage) and one dependent within the first month.
20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularisation).
Additional 1 birthday leave after regularisation.
Birthday cake on your birthday.
Monthly Company Paid Social Club
Year-round employee support for professional needs by employee experience specialists.
Career guidance and growth sessions.
Education & training on how to work effectively within fast-growing, global organisations with certificates.
Monthly Internet Allowance
Laptop
Shift Time:
8:30 am to 5:30 pm, Manila Time, Monday to Friday.
What's Next?
Click the Apply button, attach your CV, and complete the questionnaire!
As this is an urgent requirement, if you want to fast track your application, complete your application online and connect with Dey Reyes on LinkedIn at .
Refer a friend or your former colleague to join our growing Filta family and get 10,000 pesos!
There's really no limit in referring, so refer as much as you can!
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FiltaGlobal

Philippines
Permanent
Full-time