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sr. Systems AdministratorTahche Outsourcing Services Inc.

Workplace: Cebu
Salary: ₱100,000 - 130,000 per month
Work form: Full time
Posting Date: 23/01/2025
Deadline: 23/02/2025
Our US Partner Client is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.
 
As a Senior Systems Administrator, your tasks involve anything from working on network connectivity issues, server room buildouts, Exchange migrations, merger and acquisitions project team participation, handling of VIP and Severity 1 technical support issues. The position also requires you to be a team player that can mentor other engineers.
This is a full-time role, on a US shift and on a Work in the office set-up.
 
If you have the right skill set, this may be your opportunity to enter this fast-growing organization.
DUTIES AND RESPONSIBILITIES:
Service Delivery (Operations)
Technical ownership of assigned clients
Active participant in determining the efficacy and efficiency of existing client infrastructure, systems, software, and processes
Make recommendations for the completion of projects to meet client needs as well as improve identified deficiencies
Ownership and resolution of escalated client technical issues
Includes working with clients and their vendors until resolution is reached
Escalations focus on infrastructure and critical business impacting issues
Documentation and network diagram creation and updates
Change control approval
Reviewing changes written by other engineers
Writing changes for complex tasks to be executed by other engineers
Changes follow established processes and/or industry best practices
Problem identification, reason for outage and root cause analysis documentation for all issues depending on situation and outcome
Identify systemic and pervasive issues related to products and/or processes and drive actions to prevent future problems
Participate in '2nd Level' on-call rotation
2nd level on call consists of issues already reviewed by a 1st level on-call engineer and determined to be outside of their ability to resolve
Strategic and Account Management
Collaborate and partner with Account Management Team on Technology Business Reviews, strategic technology road-mapping, quarterly business reviews, and architecture improvements
Speak both to a wide array of technologies in-depth as well as to C-level executives
Reviewing project scopes for existing customers
Technical validation of project plan
Understand business-case and ensure project plan meets the needs of the client
Participate in technical account management and other client calls as needed
Leadership and Soft Skills
Translate technical information and articulate findings and next steps clearly to peers, management, and clients
Identify and appropriately document and present potential improvements to internal process and procedure to improve customer satisfaction and engineering efficiency
Mentoring junior and mid-level engineers
Provide articulate and appropriate guidance empowering them to solve issues with confidence
Assist in fostering the development of 'soft skills'
Provide guidance on career development as requested
QUALIFICATIONS:
At least 7 years of solid experience as a Sr. Systems/Network Administrator with increasing responsibilities; managed services experience preferred
Technical subject matter expert on MSP products
Strong knowledge of system security, including intrusion detection and data backup/recovery
Expertise in desktop and server support, network configurations, and hardware troubleshooting
Ability to work in a fast paced, challenging environment with a diverse client base
Strong analytical and end to end problem identification, management, and resolution skills
Proficiency in the following technical disciplines with a mastery of at least two:
VMware Systems Administration
Windows Server Systems Administration
Exchange Administration (On-Premise, Hybrid, Office 365)
Office 365 Administration
Azure administration
Mobile Device Administration/Management Remote Computing (Microsoft RDS, Citrix)
LAN/WAN Administration (FortiGate/SonicWALL/Cisco/Meraki)
Wireless Administration (Meraki, Cisco)
Server Infrastructure Administration
SAN/NAS Administration
WHAT'S IN IT FOR YOU?
Full-time permanent position
Competitive compensation package and benefits
Be part of a dynamic US Team
13th-month pay
Paid Leaves, commutable to cash
Access top-tier health insurance, including dental coverage.
Personal development and training opportunities
We cover Government-mandated benefits (SSS, Phil health, Pag Ibig, Maternity or Paternity leave benefit, Solo Parent Leave, etc.)
Participate in a variety of activities, including team outings, sports events, and other fun events to foster camaraderie.
Follow us on our official social media platforms and be updated with the latest news and hirings!
Facebook: https://www.facebook.com/tahchecareers 
Linkedin: https://www.linkedin.com/company/tahche-careers 
Instagram: https://www.instagram.com/tahchecareers/ 
TikTok : https://www.tiktok.com/tahche.careers 
Youtube: https://www.youtube.com/channel/UC7JTHWeL8Mf2hx5s-LieXAA 
Apply now and be part of Tahche!
Not a candidate? If you're a foreign business looking to build world-class teams with top Filipino professionals, why not HIRE WITH TAHCHE? Visit our website at tahche.ph to learn how.

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Tahche Outsourcing Services Inc.

About the company

Tahche Outsourcing Services Inc. jobs

Cebu City, Central Visayas

Size: From 101 to 500 employees

Position sr. Systems Administrator recruited by the company Tahche Outsourcing Services Inc. at Cebu, Cebu, Joboko automatically collects the salary of ₱100,000 - 130,000 per month, finds more jobs on Sr. Systems Administrator or Tahche Outsourcing Services Inc. company in the links above

About the company

Tahche Outsourcing Services Inc. jobs

Cebu City, Central Visayas

Size: From 101 to 500 employees

  • Employer support:
  • +84 962.107.888