sr c ust exp specialistHoneywell

Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.
Key Responsibilities
Processing Returns
Customer Invoicing
Prepare Forecast Reports
Administrative Support
Order Processing
YOU MUST HAVE
High School Diploma, or equivalent. Some experience in the field.
WE VALUE
An attention to detail
A bias for action
An ability to work in a team
A commitment to discovering ways to improve service
An ability to work with limited direction
Additional Information
Category: Customer Experience
Location: 32nd Corner 3rd Avenue, Level 25 and 26 , The Curve BGC, Bonifacio Global City Taguig, Manila, CENTRAL LUZON 1630 PHL
Nonexempt
Honeywell

Manila City, Metro Manila Central Luzon
Permanent
Full-time