sr. associate, Credit Analyst (nightshift)Ingram Micro

Description Responsibilities: Provides administrative or technical support at a specialist level. Incumbents are highly proficient in a broad range of activities related to their job. May act as a lead or mentor to more junior technical or administr Description Responsibilities: Provides administrative or technical support at a specialist level. Incumbents are highly proficient in a broad range of activities related to their job. May act as a lead or mentor to more junior technical or administrative support personnel. Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures. Major Responsibility:Operations Tasks Periodic review and perform write up of accounts Spreading of Financial Statements Export Compliance Process Handling of inbound/outbound calls Handling of complex reconciliation tasks Coordinate/collaborate with business partners for dispute resolution Build and develop excellent working relationships with internal customers Review and release of orders on hold based on the authority level Payment application for complex processes (Wires, Auto cash, Credit Card) Suspense account reconciliation Coverage or back up when necessary due to staffing shortage Reconciliation of coded items and disputes raised by customers Exercise judgment based on define process to determine appropriate action Proactive problem solving Handle internal and customers escalations by cultivating customer experience Major Responsibility:Reporting Tasks Management of aging and cash report Monitor / Update of Cash Tracker / Forecasting Spread sheet Analyze and able to provide input for snapshot reports Provides data analytics to support business needs Provides required and scheduled reports as defined by management Major Responsibility:Administrative Tasks Guide and provide support to new hire for process specific training As needed, assist in coaching Associates in terms of process related concern/issue Lead team huddle as needed Participate by sharing best practice to the rest of the team Major Responsibility:Escalation Handling First point of escalation for vendor/customer issues/concerns Taking Supervisor call for customer issue that the further require higher authority Point of contact or the go to person when the Team Lead is out or not available Major Responsibility:Process Improvement Actively look and identify opportunities for improvement impacting current process, methods and set up Participate or be part of a process improvement initiative in the team Job Qualifications and Educational Requirement Graduate of a 4 or 5 year degree related to finance, accounting or business At least 5 years of experience as a Credit Analyst for consumer goods or financial industry Role is for permanent nightshift Candidates must be open to a hybrid work set-up
Monster

Taguig City, Metro Manila
Permanent
Full-time