sourcing specialist (for Pooling)SupportNinja

Position Title: Sourcing Specialist (Passive Hiring)
Work Location: Quezon City, Metro Manila
Company Overview
As the fastest-growing outsourcing solution in North America, SupportNinja is redefining the BPO space. Our mission is to "Show the World a Better way to Outsource".
What does this mean?
We are more than just a call center - we challenge the status quo with the greatest people and the latest technology. SupportNinja provides a personalized, modern and ethical approach that allows us to provide faster, smarter support than our competitors.
We work with some of the world's most disruptive companies across the tech, lifestyle, music, and e-commerce spaces. Our services include customer support for apps, content moderation for streaming music services, B2B lead generation for SaaS companies, and back-office support for one of the world's largest nonprofits.
Our client roster includes Sports Illustrated, HotelTonight, Warner Music/Level, Bill and Melinda Gates Foundation, SeatGeek, and more. SupportNinja is one of the 100 fastest-growing private companies in the US, one of the fastest-growing companies to come out of Austin, a recipient of the Austin A-List Awards, and has been listed as a Best Place to Work.
Join us in our quarterly retreats, our welcoming office spaces, and see why we double in size year after year!
Duties and Responsibilities
The Recruitment Sourcing Specialist is directly responsible to help grow SupportNinja's site FTE headcount by ensuring all hiring ramps are closed by exploring the talent market and developing a pool of applicants through different channels sources. The Recruitment Sourcing Specialist will also oversee and perform in-depth sourcing, recruitment-marketing strategies, foot traffic analysis, sourcing vendor management, and recruitment analytical reporting.
Liaises with external organizations such as schools, universities, government agencies, and other institutions related to manpower sourcing to establish a continuous source of applicant pool from different demographics in response to the growing and unique recruitment needs of SupportNinja
Handles social media and LinkedIn responses (answering applicants' inquiries + connecting and sending invitation messages through Social Media and other platforms including newsletter creation)
Acts as the main point of contact in coordination with linkages and partnerships with universities, government agencies, and other establishments that would help promote the SupportNinja brand as an employer of choice for potential applicants.
Acts as the main point of contact and is responsible for coordination with job fairs and university fairs
Develops and maintains relationships with industry professionals by attending industry networking and career development events to proactively recruit candidates.
Keeps abreast of the market best practices in recruitment and staffing, and implement appropriate best practices customized to SupportNinja's needs
Responsible for scouting potential job matches using online sites to network and engage with people in certain professional backgrounds that would be a good match and coordinate with the Marketing Team to post ads where prospects would be likely to discover them.
Persuades and collaborates with department counterparts to meet deadlines and produce exceptional outcomes related to recruitment turnaround time and lead time processing
Coordinates with Marketing Team to create and post job advertisements accurately and in a timely manner
Maintains a Social Media Channel Tracker for reports and analysis purposes
Contacts prospective applicants who have expressed interest through social media channels
Monitors and keeps up-to-date subscription of the online recruitment platforms
Actively attends and participate in recruitment-related meetings outside of the office
Engages proficiently in candidate screening (phone and in-person), interviewing, and reference and background checks of shortlisted applicants
Partners with hiring managers to determine staffing needs
Communicates employer information and benefits during the screening process and maintains relationships with both internal and external clients using campaign ads and adverts
Send daily, weekly, and monthly reports to immediate supervisor and related parties of the organization
Updates and maintains all marketing and recruitment-related databases in an organized manner
Understands, and interprets all marketing and recruitment-related data to come up with strategies for process improvement
Proposes potential projects in relation to recruitment-related internal and external marketing activations
Provide administrative support to the recruitment team including assisting with maintaining recruitment unit files, accounts, trackers, templates, and guides
Administers initial recruitment exams before endorsing to Recruitment Specialists/Supervisor for the initial interview.
Stays current on the company's organizational structure, personnel policies, and relevant laws regarding employment practices
Works with other administration departments for proper alignment of processes and attaining the overall company objectives set for the period in terms of employee ramp up and overall company strategies
Qualifications * College Degree in Psychology, Human Resources or any related field
Registered Psychometrician is a plus
1 year or more experience in the field of Recruitment and/or Marketing or related work experience
Excellent organizational, analytical, and problem-solving skills
Good communication and platform skills
Business acumen and ethical practice
Great market intelligence understanding the available talent in the market and position SupportNinja is hiring for
Talent Assessment skills
Able to manipulate simple to complex information and data
Good prioritization skills and be flexible enough to adapt plans
Well-versed and as comfortable with in-person and phone networking
Fosters unity and teamwork
A role model of company values and brand identity
Able to work with tight deadlines and within constraints
Possesses exemplary project management skills
Excellent marketing and people skills
Resilience and Persistence
People-oriented
Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
Powered by JazzHR
SupportNinja

Quezon City, Metro Manila
Permanent
Full-time