Software Support SpecialistCAVISTA
Workplace: Davao
Salary: Agreement
Work form: Full time
Posting Date: 07/11/2025
Deadline: 19/10/2020
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Company Description
Cavista's mission is to empower our clients with the world's best technology solutions. Through our family of easy-to-use, innovative software solutions, we empower healthcare organizations to grow their business while making lives better. Our global teams are solving problems and working together focused on a culture of innovation, excellence and respect.
At Cavista we are known for our innovative technology. We hire people with an entrepreneurial spirit ready to make a positive impact using new technology to solve challenges in healthcare. We are looking for self-driven individuals who love to find innovative solutions and can perform under pressure.
This is a full-time, salaried role.
Job Description
We are searching for...
A Software Support Specialist to provide support for healthcare our software solutions. The ideal representative will be a knowledgeable and enthusiastic home health, home care, or hospice professional who enjoys making a positive impact on patients' lives across the country. We are willing to train those that have a passion for learning the healthcare industry.
What you will do...
Provide consultative support and solutions for all clients supported by Cavista; answer questions via phone and support ticketing center, resolve problems and offer general assistance for the day-to-day operations to support our global partner.
Partner effectively to provide quality support, while always upholding company values.
Respond rapidly and provide prompt support to client concerns; escalate unresolved matters and maintain ownership through to a timely resolution.
Receive ongoing training to maintain knowledge and relevancy within the industry and company products/services.
Communicate with clientele; research to diagnose inquiries; managing database records and provide status reports on reported issues - all done with speed and professionalism.
Qualifications
What you bring...
Hospice, Home Health, or Homecare Experience is a plus (LVN, PTA, COTA, MSW, Intake, Scheduling, Office Management, Administration, Medical Records)
Bachelor's degree required
Call Center experience is a plus but not required
Customer orientation and ability to adapt/respond to different personalities
Desire to anticipate customer needs paired with the drive to provide a consultative solution
Excellent communication skills; presentation, written, and verbal.
Demonstrated ability to organize and implement priorities; manage multiple tasks, in a dynamic setting
Equipped with basic computer skills (emails, chats, private messages, Microsoft Office)
Flexible to shifting schedule. Good Telephone Skills.
Additional Information
We offer a competitive compensation package (DOE), benefits and growth opportunities for everyone who joins Cavista!
SmartRecruiters
Cavista's mission is to empower our clients with the world's best technology solutions. Through our family of easy-to-use, innovative software solutions, we empower healthcare organizations to grow their business while making lives better. Our global teams are solving problems and working together focused on a culture of innovation, excellence and respect.
At Cavista we are known for our innovative technology. We hire people with an entrepreneurial spirit ready to make a positive impact using new technology to solve challenges in healthcare. We are looking for self-driven individuals who love to find innovative solutions and can perform under pressure.
This is a full-time, salaried role.
Job Description
We are searching for...
A Software Support Specialist to provide support for healthcare our software solutions. The ideal representative will be a knowledgeable and enthusiastic home health, home care, or hospice professional who enjoys making a positive impact on patients' lives across the country. We are willing to train those that have a passion for learning the healthcare industry.
What you will do...
Provide consultative support and solutions for all clients supported by Cavista; answer questions via phone and support ticketing center, resolve problems and offer general assistance for the day-to-day operations to support our global partner.
Partner effectively to provide quality support, while always upholding company values.
Respond rapidly and provide prompt support to client concerns; escalate unresolved matters and maintain ownership through to a timely resolution.
Receive ongoing training to maintain knowledge and relevancy within the industry and company products/services.
Communicate with clientele; research to diagnose inquiries; managing database records and provide status reports on reported issues - all done with speed and professionalism.
Qualifications
What you bring...
Hospice, Home Health, or Homecare Experience is a plus (LVN, PTA, COTA, MSW, Intake, Scheduling, Office Management, Administration, Medical Records)
Bachelor's degree required
Call Center experience is a plus but not required
Customer orientation and ability to adapt/respond to different personalities
Desire to anticipate customer needs paired with the drive to provide a consultative solution
Excellent communication skills; presentation, written, and verbal.
Demonstrated ability to organize and implement priorities; manage multiple tasks, in a dynamic setting
Equipped with basic computer skills (emails, chats, private messages, Microsoft Office)
Flexible to shifting schedule. Good Telephone Skills.
Additional Information
We offer a competitive compensation package (DOE), benefits and growth opportunities for everyone who joins Cavista!
SmartRecruiters
Other Info
Davao del Sur
Permanent
Full-time
Permanent
Full-time
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CAVISTA
About the company
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