software spe cialistAtticus Solutions

Handling at minimum 50 cases per day via email or Live Chat.
Teaching customers how to use the ConvertKit platform.
Communicating with the team via Slack and occasional Zoom video meetings.
Attending weekly or monthly team meetings.
Working remotely from anywhere in the world!
Collaborate with Customer Success, Engineering, Marketing and Product teams.
Experience with Wordpress, CSS, and HTML
Ability to commit to 32-40 hours a week.
A collaborative mindset
A strong internet connection to ensure availability
Eagerness to learn and stay up to date with technology
Ability to work during high traffic times - weekdays. We'll consider candidates with all schedules.
Great work ethic and efficiency -- working fast without sacrificing quality.
Good writing and verbal skills (English).
Experience with Convertkit, similar platforms, or supporting a SaaS product.
1-2 years of product support experience.
Ability to communicate in a friendly and clear way via email and chat. We like real people, not robots!
Work from Home
Medical / Health Insurance
Paid Sick Leave
Performance Bonus
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Entry Level / Junior, Apprentice IT and Software Outsourcing / Offshoring 10 openings Bachelor's degree graduate
We are a young offshore staffing firm and are led by two dynamic entrepreneurs.The founders aim to use the firm as a platform to provide excellent Filipino talent with better careers. One way is by selecting clients who are willing to invest in Filipino talent.In addition, the firm is a big believer in mentorship programs and also places a big emphasis on rewarding people with either travel or education for themselves or their families.
Kalibrr

Pasig City, Metro Manila
Permanent
Full-time