Software Engineer - manilaMaersk

Maersk being the global leader in the industry, you'll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone's contribution is valued and rewarded.
On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You'll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.
On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job - we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Key responsibilities
Integration Services team aims to automate all critical Business Processes by implementing efficient B2B / EDI solutions with Maersk Line customers, suppliers and authorities. As part of the Operations Team, you will play a key role in this mission, leading the daily activities to support and maintain the efficient running Maersk's new global EDI platform.
We are currently in the process of implementing a new global EDI platform. The new platform is a cloud based Seeburger platform and has been delivered to Maersk with initial set of partners on-boarded.
You will be joining a truly Global Technology team based in Asia, Europe and the Americas. You will be supporting our internal as well as external stakeholders and trading Partners. Utilising your solid knowledge of EDI and IT delivery processes you will ensure the quality implementation and running of EDI solutions that will strengthen our business relationships and further scale our global utilisation of EDI.
Another emphasis of the operations teams is to be the liaison between our support and development units implementing functional and technical requirements based on business needs, managing and resolving support incidents as well as investigating root causes on the Seeburger platform.
The operations team is expected to be in different physical locations and will cover all time zones via staggered working hours and/or on call duty rosters.
EDI Operations Services (EDOS) Team Tasks
Monitoring of Seeburger (SB) system and data exchanges
Address delivery failures; incident management
Interact with partners to resolve failures
Drive problem management for long or repetitive incidents
Monitor and address performance issues
L2/L3 investigations reported by L1 or SB team
Assess deployment requests; quality review, completeness, according to guidelines/governance for partner info, naming conventions, evidence of test, etc.
Change management activities including participating in CAB calls, review a changes potential impact on system
Execute deployments and partner activations, including change validations.
Analyze/manage system statistics incl. trend analysis such as execution and failures, deployment, and on-boarding requests
Maintain production documentation
Manage certificate renewals
Define requirements and test of self-service automation procedures based on SB CMA tools
Collaborate with SB teams, development/project teams, mapping teams, EDI architects, TSOE
Communicate operational events and plans.
Primary internal stakeholders
EDI Management
EDI Scrum/Development teams
Platform Product Owners
Primary external stakeholders
Partners (Customers, Suppliers & Authorities)
IT Service Vendor
We are looking for
2 to 5 years of IT and business work experience with a broad range of exposure to various technical environments and business units
Technical skills
Knowledge of EDI standards EDIFACT / ANSI X12
Knowledge of communication protocols AS2, FTPS, and SFTP, Web Service, API etc.
Knowledge on Seeburger is desirable.
Business Skills
Excellent communications skills and collaboration skills
Strong analytical skills
Personal Profile
Detail-oriented
Ability to take initiative and work independently
Results-oriented
Additional Info
Ref. AP-316578
For more information please contact:
ehman bernardez ([Protected Info])
The current times show that managing supply chain is key to responding to change and even crisis. At Maersk, this is the big opportunity and an extremely exciting time to integrate global supply chains to benefit the customer, community and lift the society in times of need. From its focus on offshoring opportunities when it was established in 1999, Maersk GSC's competencies have since grown significantly aiming to put customers at the centre of business. Maersk GSC operates from 7 locations across the world: India - Mumbai, Pune, Chennai, Bengaluru; China - Chengdu; Philippines - Manila; Morocco - Tangier. The GSC comprises of some of the best minds in engineering, digital innovation, finance, commercial, operations and information technology that develop innovative end-to-end solutions providing best in class customer experience.
Maersk

Manila City, Metro Manila
Permanent
Full-time