single sign on onboarding spe cialistLSEG

Job Description
As SSO Onboarding Specialist, you will be asked to popularize SSO solution among LSEG clients. At the pre-sales stage you will demonstrate the breadth and depth of SSO capabilities that clients can benefit from. You will act as a single point of contact through the entire onboarding by providing high level of hand- holding and will manage escalation issues to a positive resolution. Establishing connections with internal stakeholders, mainly Sales and Account Management, is an essential element of everyday activity.
Responsibilities:
Ability to read XML files (must-have)
Excellent customer facing engagement skills. Former experience (at least 1 year) in client facing or supporting roles e.g., account management, sales, marketing, or helpdesk would be an advantage
Negotiation and client objections handling (must-have)
Knowledge of LSEG products such as Eikon/Workspace, FXT/FXALL, Worldcheck
Maintain solid understanding of SSO business proposition to initiate conversation and raise interest
Working closely with Sales and Account Management community at the pre-sales stage
Qualifications:
Willingness to acquire and/or extent technical knowledge(must-have)
Fluency in Business English. Second language would be a great advantage
Analytical thinking and attention to detail
Good to have:
Knowledge of specific IDP's such as Azure, or OKTA, or Shibboleth, etc.
Understanding SAML 2.0
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs.
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