MyPass Global is on a mission to empower safe, agile & connected communities. Our vision is to become the industry standard platform of record for workforce management and credentialing. Our vision transcends just one industry or geography, it speaks to building a global workforce management & credentialing system that is looked to for best practice in this space. Our company values set the standard for the behaviours and mindset we expect from each and every 'MyPasser'. Our values include: BRING OUT THE BEST We connect and empower people to build a safer future. We strive to create a positive and enduring impact, no matter how small. CHALLENGE THE NORM We pursue innovation by practising curiosity and always asking 'why'. We challenge assumptions by seeking opportunities for growth and improvement. TREAT PEOPLE WELL We treat our customers, employees and partners as equals. We foster meaningful relationships through trust, compassion and respect. WALK THE WALK We are accountable for our goals, actions and collective vision. We work with integrity and are true to our word, fostering a culture of open communication. As a Senior Talent and Acquisition Specialist, you will play a pivotal role in building and shaping our high-performing team, ensuring the acquisition of top-tier talent to drive the success of our SAAS company. You will be responsible for executing end-to-end recruitment processes, from sourcing and screening candidates to managing the interview and selection stages. Your primary goal is to attract, assess, and hire individuals who not only possess the necessary skills but also align with our company culture and values. We are seeking a highly motivated Senior Talent Acquisition Specialist with a proven track record of success in managing end-to-end recruitment for both technical and non-technical roles. The ideal candidate will have experience in tracking and analyzing recruiting metrics and reporting to business leadership on a regular cadence, as well as a deep understanding of HR tools and applicant tracking systems. Key Responsibilities Talent Sourcing and Acquisition Proactively source and identify qualified candidates through various channels, including job boards, social media, professional networks, and industry events Build a talent pipeline to meet current and future hiring need in multiple geographies Develop and maintain strong relationships with potential candidates Screening and Evaluation Conduct initial candidate assessments, evaluating their skills, experience, and cultural fit Coordinate and conduct interviews, both technical and behavioural, to assess candidate suitability Collaborate with hiring managers to understand specific role requirements and team dynamics Conduct employment and reference checks (and any other background checks as required by the business) on candidates ensuring outcomes are flagged to hiring managers where needed Collaboration with Hiring Managers Partner with hiring managers to define job requirements and expectations Provide guidance on market trends, salary benchmarks, and recruitment best practices Ensure a positive and efficient candidate experience throughout the recruitment process Employer Branding Contribute to the development and execution of employer branding initiatives Represent the company at industry events and participate in relevant networking activities Showcase the company's culture and values to potential candidates Data Management and Reporting Maintain accurate and up-to-date candidate records in the applicant tracking system Generate and analyse recruitment metrics to optimise the hiring process Process Ensure disciplined management of employee-related documents and files, organising them appropriately within the HRIS system Develop and maintain recruitment-related reports and metrics to analyse data and identify areas for improvement Participate in other HR projects and initiatives as required Key Accountabilities Ensuring timely and effective recruitment processes are in place, meeting business needs Hiring candidates who are strong cultural and technical fits for the business Ensuring all onboarding outcomes are met Upholding a values-led culture across the organisation Ensuring processes are updated and correct information is available to all stakeholders Abiding by local employment legislation and guidelines to ensure all activities are compliant with relevant laws and regulations Measures of Success Less than 42-day time to fill all roles Candidate experience of 8+ The retention rate - % of candidates who last longer than 12 months Regional eNPS score of 60+ Other metrics that will be tracked (Offer Acceptance, Interview to Offer Ratio, Diversity Metrics) Key Requirements Proven experience as a recruiter, preferably in a SAAS or technology-focused environment Familiarity with SAAS industry trends, technologies, and job roles Strong understanding of recruitment processes and best practices Exceptional communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Familiarity with applicant tracking systems and recruitment software Bachelor's degree in Human Resources, Business, or a related field is preferred HR certifications (e.g., PHR, SHRM-CP) would be a plus Development Objectives 0-3 Months: Develop an understanding of the company culture, values, and strategic direction Familiarize oneself with the recruitment and onboarding process, policies, and procedures Establish relationships with the hiring managers and other stakeholders Begin sourcing candidates for open roles 3-6 Months: Begin developing a talent acquisition strategy and implement initiatives to attract top talent Conduct initial interviews and screenings to identify candidates Manage the recruitment process for multiple open positions Work with hiring managers to develop effective onboarding plans for new hires 6-12 Months: Analyze recruitment data and metrics to identify areas for improvement Develop and implement new recruitment initiatives to improve the quality and quantity of candidate pipelines Develop and maintain relationships with recruitment agencies and universities Collaborate with business unit leaders to identify future recruitment needs and plan for the same 12-24 Months: Develop and execute a professional development plan aligned with potential new opportunities Conduct training for hiring managers on best practices for
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MyPass Global
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