senior hr services center Administrator (employee experience)McDermott

Job Category: Human ResourcesJob Description:Job Overview:The Senior HR Services Center Adm has developed specialized HR Services Center-specific skills through job-related training and considerable on-the-job experience. They can provide support to their team with a limited degree of supervision. The Senior HR Services Center Adm can be an informal resource for colleagues with less experience. The Senior HR Services Center Adm is skilled in various processes, procedures, and systems.Responsibilities:Key Tasks and Responsibilities:
Provide excellent service to the employee, manager, and other HR members providing redirection and educational opportunities to increase customer knowledge while resolving the current situation
Validate and processes HR transactions using knowledge of the system and provide documentation and tools
Monitor HR transactions for adherence to defined processes and denies or escalate exceptions
Identify process and procedure improvement opportunities
Process employment verification requests
Research, resolve, and respond to the employee, manager, and other HR member queries via different support channels (emails, phones, and ESS)
Work well with others as a team player to achieve team goals
Accountable for individual results and impact on the team
Maintain a high degree of confidentiality, integrity, and professionalism
Qualifications:Essential Qualifications and Education:
Minimum 2 years of relevant HR/Administrative experience
BS in Human Resources/Business Admin or related field preferred or equivalent experience
Experience using HR/Payroll Systems (PeopleSoft, Taleo, JD Edwards)
Bilingual (Spanish/English)
Knowledge and experience using more advanced excel functions, including VLOOKUP's and PivotTables
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McDermott

Makati City, Metro Manila
Permanent
Full-time