senior carrier Account ManagerRise

The RISE mission is to accelerate internet in the Philippines-we do this by focusing on the overall customer experience, providing excellent internet services and creating a positive impact on our partners and industry.
After starting from very humble beginnings and a desire to help the industry and consumer, we have grown to service business and wholesale customers in Cebu and Manila. Our business customers come from every industry but have one thing in common: they require high quality service and great support, companies such as Aboitiz, Amaysim, Ericsson, Uber and many others. This year we founded , an internet exchange that has brought new content to the Philippines and made an outsized impact on everyday connectivity.
If you get excited by improving things and are willing to be direct and apply your skills, you too can accelerate internet in the Philippines. By joining you will be part of a growing business that requires new leaders as we work together to in an environment that values proficiency, proactivity and directness.
You will be rewarded with a competitive salary and conditions including HMO for you and your family. Flex time is offered for some roles and your team mates will be there to help as you build your skills and responsibilities.
Duties and responsibilities
Execute, follow through and complete operational requirements of telecom carriers and service partners as the main point of contact from the company
Manage and improve carrier and partner relationships and work towards long-term strategic success
Build strategic relationships with key persons and decision makers in organizations to identify and create business opportunities
Actively negotiate to improve pricing and contracts with assigned carriers and partners
Work on analysis of performance of both operational and commercial parameters to identify gaps, take corrective actions with carriers and effectively reduce cost of access and maximize buying potential of the company
Provide administrative support such as updating systems, billing and invoicing, and reporting
Act as the resource person for any carrier-related issues or concerns including contract agreements, process changes/amendments, pricing, and other relevant industry knowledge
Carry out market research and provide relevant management information
Participate in continuous process improvement initiatives including but not limited to streamlining carrier onboarding, developing supplier matrices, optimizing internal processes with cross-functional teams
Support and work closely with other departments to meet sales needs and develop growth strategies
Qualifications
5+ years of experience working in the telecommunications industry in a business development role, preferably focusing on selling services in wholesale channels
In-depth technical knowledge of telecommunications industry, carrier guidelines, and network products
Proven track record and strong positive reputation in the industry
Strong social network in the telecom industry
Strong interpersonal and excellent written and verbal communication skills, with the ability to work independently and collaborate with cross-functional partners
Strong negotiation and analytical skills with attention to detail
Excellent time management and organizational skills
Experienced in internal and external partner management
Ability to investigate customer concerns and solve them in a timely manner, while maintaining a positive attitude and providing exemplary internal and external customer service
Demonstrated ability to work effectively in a fast-paced and dynamic environment and easily adaptable to change and work under tight deadlines.
Hiring process
We aim to give our applicants a good experience by being timely, efficient, and direct. We do apologise however as due to the overall volume of applications we only respond to candidates successful in securing a screening.
Privacy Statement
RISE is committed to protecting your personal information. Your information will be collected, used and may be shared by RISE with third party service providers to serve lawful purposes, for RISE recruitment process, including processing of data by third party when required. Your information shall be held only as long as necessary to achieve the purpose for which it is collected. The use and transfer of your information will be strictly in accordance with the applicable data privacy law and in line with our privacy policy available at Further, by clicking Apply, you agree and acknowledge that you have read RISE's privacy policy and fully understand your rights to access, correct or withdraw your information anytime.)
Rise

Makati City, Metro Manila
Permanent
Full-time