Job Description
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Job Title: Senior Associate (65)
Department: GDS Risk Management Services (RMS)
Team: Global Security - Security and Travel Intelligence (STIC)
Reporting to: Supervising Associate
Location: Manila, Philippines
About EY:
Ernst & Young is a global leader in assurance, tax, transaction and advisory services. We make a difference by helping our people, our clients and our wider communities achieve potential.
About EY's Global Delivery Services (GDS):
GDS is EY's shared services organization. It consists of multiple service delivery centers from which Client Service and Enablement Services teams operate to deliver a range of support and services to EY. To work with Global Delivery Services is to tap into one of EY's greatest global assets - 40,000 smart, dedicated and incredibly responsive people, based in six countries.
Job summary / Opportunity:
GDS Risk Management Services (RMS) is an internal function within EY, responsible for protecting the organization from the risks that may arise from its professional practice. The team works closely with all parts of the organization to identify and manage risks providing coordinated advice and assistance on independence, conflicts, compliance, regulatory, policy, security issues as well as dealing with claims and any queries regarding ethics. The GDS RMS team enjoys good visibility within the global EY RMS community and has been involved in development of some essential RMS processes. Established in 2007 and now with locations in India, Poland, and the Philippines, the RMS team has been experiencing rapid growth, establishing itself as a Center of Excellence for standardized quality and compliance activities. With a current workforce exceeding 1500+ dedicated professionals, this team collaborates on a global scale, making significant contributions to critical RMS processes.
Working under the direction of the Global Security leadership team and GDS RMS Global Security team, the incumbent would be part of a newly set up Security and Travel Intelligence Center and will support GDS RMS team for overall coordination of Threat and Intelligence monitoring, emergency preparedness and response and business continuity planning activities globally.
Responsibilities and Accountabilities:
Service Delivery
Manage a team of intelligence analysts including their day-to-day deliverables, feedback and support the Associates of the group.
Coordinate and collaborate with the Security and Travel Intelligence Center (STIC) team members in Gurgaon, Kochi, and other stakeholders for seamless service delivery
Assist in proactive monitoring activities for incident management and business continuity
Participate in crisis management training and discussions as requested
Collaborate with key personnel from functions such as Security, Technology, Facility and Admin, Talent team and other relevant teams
Assist in the preparation of reports as necessary on tools like Power BI, advanced Excel etc. (situation report, risk assessments, test plans, etc.)
Assist global leaders in response and recovery activities during business interruption events
High availability required due to nature of role
Perform other duties, as assigned
Education & Experience:
Total work experience of 4 to 5 years, with a strong preference for candidates who possess knowledge and exposure to Risk/Crisis Management, Business Continuity, or Incident Management.
Hands-on experience in managing small teams is highly desirable.
Prior experience of working in a contact center
Bachelor's degree in any discipline
Exhibits flexibility and self-confidence
Excellent verbal and written communication skills.
Self-starter with attention to detail
Effective organization and prioritization skills
Ability to maintain accurate and confidential records and information
Data analysis, data representation and dashboard reporting
Strong logical and reasoning skills
Strong MS Excel, Word and PowerPoint
Other Position Requirements:
Candidate should be willing to work in night shifts
Candidate should be willing to work in a flexible week off setup
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Job Title: Senior Associate (65)
Department: GDS Risk Management Services (RMS)
Team: Global Security - Security and Travel Intelligence (STIC)
Reporting to: Supervising Associate
Location: Manila, Philippines
About EY:
Ernst & Young is a global leader in assurance, tax, transaction and advisory services. We make a difference by helping our people, our clients and our wider communities achieve potential.
About EY's Global Delivery Services (GDS):
GDS is EY's shared services organization. It consists of multiple service delivery centers from which Client Service and Enablement Services teams operate to deliver a range of support and services to EY. To work with Global Delivery Services is to tap into one of EY's greatest global assets - 40,000 smart, dedicated and incredibly responsive people, based in six countries.
Job summary / Opportunity:
GDS Risk Management Services (RMS) is an internal function within EY, responsible for protecting the organization from the risks that may arise from its professional practice. The team works closely with all parts of the organization to identify and manage risks providing coordinated advice and assistance on independence, conflicts, compliance, regulatory, policy, security issues as well as dealing with claims and any queries regarding ethics. The GDS RMS team enjoys good visibility within the global EY RMS community and has been involved in development of some essential RMS processes. Established in 2007 and now with locations in India, Poland, and the Philippines, the RMS team has been experiencing rapid growth, establishing itself as a Center of Excellence for standardized quality and compliance activities. With a current workforce exceeding 1500+ dedicated professionals, this team collaborates on a global scale, making significant contributions to critical RMS processes.
Working under the direction of the Global Security leadership team and GDS RMS Global Security team, the incumbent would be part of a newly set up Security and Travel Intelligence Center and will support GDS RMS team for overall coordination of Threat and Intelligence monitoring, emergency preparedness and response and business continuity planning activities globally.
Responsibilities and Accountabilities:
Service Delivery
Manage a team of intelligence analysts including their day-to-day deliverables, feedback and support the Associates of the group.
Coordinate and collaborate with the Security and Travel Intelligence Center (STIC) team members in Gurgaon, Kochi, and other stakeholders for seamless service delivery
Assist in proactive monitoring activities for incident management and business continuity
Participate in crisis management training and discussions as requested
Collaborate with key personnel from functions such as Security, Technology, Facility and Admin, Talent team and other relevant teams
Assist in the preparation of reports as necessary on tools like Power BI, advanced Excel etc. (situation report, risk assessments, test plans, etc.)
Assist global leaders in response and recovery activities during business interruption events
High availability required due to nature of role
Perform other duties, as assigned
Education & Experience:
Total work experience of 4 to 5 years, with a strong preference for candidates who possess knowledge and exposure to Risk/Crisis Management, Business Continuity, or Incident Management.
Hands-on experience in managing small teams is highly desirable.
Prior experience of working in a contact center
Bachelor's degree in any discipline
Exhibits flexibility and self-confidence
Excellent verbal and written communication skills.
Self-starter with attention to detail
Effective organization and prioritization skills
Ability to maintain accurate and confidential records and information
Data analysis, data representation and dashboard reporting
Strong logical and reasoning skills
Strong MS Excel, Word and PowerPoint
Other Position Requirements:
Candidate should be willing to work in night shifts
Candidate should be willing to work in a flexible week off setup
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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Taguig, Metro Manila
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