Sales Support specialistPronto Marketing
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 07/11/2025
Deadline: 12/12/2020
Company Description
Pronto Marketing is a fast-growing company providing fully-managed websites and online marketing services to over 1600 small businesses around the world, primarily in the United States as well as a growing customer base in Thailand. Founded in 2008 and based in Bangkok, Thailand, we have a team of 100+ professionals comprising everything from developers, designers, copywriters to project managers, SEO experts and client support agents working 24x5 building and managing online marketing for our clients.
Our services include the full range of digital marketing services from websites, eCommerce, search and SEO, PPC campaign management, content development and so much more.
You can learn more about us on the web
Pronto company website: www.prontomarketing.com
Culture and working at Pronto: http://www.prontomarketing.com/company/careers/
Pronto on Facebook: www.facebook.com/prontomarketing
Pronto Values: https://www.prontomarketing.com/pronto-values/
Employee handbook: https://www.prontomarketing.com/employee-handbook/
Job Description
Pronto is seeking a dedicated Sales Support Specialist to join our growing Sales team. This position reports to the Head Sales.
The position covers Pronto's sales CRM and related financial operations, requiring attention to detail and being comfortable with recording data for administrative purposes.
A Sales Support Specialist assists clients through each step of the sales process, helping them resolve any questions they may have while processing, tracking, and signing up. They also identify and create lists of potential clients while maintaining databases of sales.
Major Responsibilities
Ensure timely and accurate maintenance of CRM data
Update sales and reseller commissions data in CRM and billing system
Keep track of subscription rate plans and perform required billing updates
Respond to billing/payment inquiries or support tickets from prospects & clients
Extract data and pricing information from Sales proposals and place them into templated E-Quote documents.
Handle client correspondence from the e-quote stage, through to payment and onboarding.
Set reminders with the finance team for specific billing actions.
Collaborate with the Head of Sales to hand over summary notes to the Website Production team for complex deals.
Generate reports related to sales and financial commissions
Help organise company/client data and ensure the validity of data whether historic or new. Improve data collection and stratification by developing new processes over time.
Collaborate with the marketing, finance and support teams on Sales or process related assignments.
Qualifications
Excellent English verbal and written communication
Experience administering CRM and finance data or manual data entry
Bachelor degree in any field
Service mindset and attention to detail
Any prior experience with Pipedrive CRM will be beneficial
Additional Information
Enjoy working with a team and taking ownership of work
Comfortable working in an agile, fast-moving work environment
Enjoy an international office culture with the option to work remotely
SmartRecruiters
Pronto Marketing is a fast-growing company providing fully-managed websites and online marketing services to over 1600 small businesses around the world, primarily in the United States as well as a growing customer base in Thailand. Founded in 2008 and based in Bangkok, Thailand, we have a team of 100+ professionals comprising everything from developers, designers, copywriters to project managers, SEO experts and client support agents working 24x5 building and managing online marketing for our clients.
Our services include the full range of digital marketing services from websites, eCommerce, search and SEO, PPC campaign management, content development and so much more.
You can learn more about us on the web
Pronto company website: www.prontomarketing.com
Culture and working at Pronto: http://www.prontomarketing.com/company/careers/
Pronto on Facebook: www.facebook.com/prontomarketing
Pronto Values: https://www.prontomarketing.com/pronto-values/
Employee handbook: https://www.prontomarketing.com/employee-handbook/
Job Description
Pronto is seeking a dedicated Sales Support Specialist to join our growing Sales team. This position reports to the Head Sales.
The position covers Pronto's sales CRM and related financial operations, requiring attention to detail and being comfortable with recording data for administrative purposes.
A Sales Support Specialist assists clients through each step of the sales process, helping them resolve any questions they may have while processing, tracking, and signing up. They also identify and create lists of potential clients while maintaining databases of sales.
Major Responsibilities
Ensure timely and accurate maintenance of CRM data
Update sales and reseller commissions data in CRM and billing system
Keep track of subscription rate plans and perform required billing updates
Respond to billing/payment inquiries or support tickets from prospects & clients
Extract data and pricing information from Sales proposals and place them into templated E-Quote documents.
Handle client correspondence from the e-quote stage, through to payment and onboarding.
Set reminders with the finance team for specific billing actions.
Collaborate with the Head of Sales to hand over summary notes to the Website Production team for complex deals.
Generate reports related to sales and financial commissions
Help organise company/client data and ensure the validity of data whether historic or new. Improve data collection and stratification by developing new processes over time.
Collaborate with the marketing, finance and support teams on Sales or process related assignments.
Qualifications
Excellent English verbal and written communication
Experience administering CRM and finance data or manual data entry
Bachelor degree in any field
Service mindset and attention to detail
Any prior experience with Pipedrive CRM will be beneficial
Additional Information
Enjoy working with a team and taking ownership of work
Comfortable working in an agile, fast-moving work environment
Enjoy an international office culture with the option to work remotely
SmartRecruiters
Other Info
Manila City, Metro Manila
Permanent
Full-time
Permanent
Full-time
Submit profile
Pronto Marketing
About the company
Position Sales Support specialist recruited by the company Pronto Marketing at MetroManila, Manila, Joboko automatically collects the salary of , finds more jobs on Sales Support Specialist or Pronto Marketing company in the links above