Sales Support administrator iiRELX

Billing Administration
Conduct invoice audits of customer invoices against pricing and contractual compliance as per existing agreements.
Manage billing packet documents as per organizational and contractual requirements ensuring all required invoices include proper source documents demonstrating proof of service.
Manage shipping, warehousing & invoicing files according to organizational processes. Monitor customer invoices through the approval and payment process.
Analyze, track, and report non-compliance for billing process improvement.
Provide effective customer service to internal and external representatives in all areas of invoice processes.
Coordinate and facilitate invoice status updates Finance unit members, routinely. Conduct procurement file audits as assigned.
Conduct quantitative and qualitative analyses and reports as assigned.
Conduct and/or support any invoice/payment related analysis as it may require.
Billing Administration
Conduct invoice audits of customer invoices against pricing and contractual compliance as per existing agreements.
Manage billing packet documents as per organizational and contractual requirements ensuring all required invoices include proper source documents demonstrating proof of service.
Manage shipping, warehousing & invoicing files according to organizational processes. Monitor customer invoices through the approval and payment process.
Analyze, track, and report non-compliance for billing process improvement.
Provide effective customer service to internal and external representatives in all areas of invoice processes.
Coordinate and facilitate invoice status updates Finance unit members, routinely. Conduct procurement file audits as assigned.
Conduct quantitative and qualitative analyses and reports as assigned.
Conduct and/or support any invoice/payment related analysis as it may require.
Contract Administration
Prepare modifications or other documentation for contracts and amendments using templates with guidance from Directors of Sales and Client Services.
Communicate with the appropriate internal staff in the drafting of modifications or other contractual documents such as notices, letters, or responses to issues with guidance from the Directors of Sales, Client Services, or the Managing Director as required.
Monitor contractual documentation editing, reviewing, approval and execution processes, including final distribution and filing.
Maintain contract files.
Assist with other contractual compliance tasks as requested.
General Responsibilities
Support key metrics tracking for the sales and services organization
Record account related activity in appropriate internal systems
Ensure data integrity and quality across key reporting systems to provide consistency of data
Manage daily account and customer maintenance, as required
Collaborate with sales and service teams to continually improve processes and procedures to improve efficiency
Document relevant operations process workflow
Other duties as assigned
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
Please read our
RELX

Manila City, Metro Manila
Permanent
Full-time