rohq - hrss - senior Project Manager - strategy & reengineering lead analyst (vp/c13)Citigroup

The Senior Project Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.
Responsibilities:
Responsible for the overall direction, coordination, implementation, execution, control and completion of specified projects ensuring consistency with Citi project management governance.
Manages people managers, including responsibility for the alignment of Organizational objectives and individual development plans.
Project manages relatively small projects whilst overseeing the total project list and in particular the key critical projects
Resolves complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes.
Full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables.
May supervise day-to-day work of junior level employees, but will not typically have formal management role.
Manages one team (consisting of support staff and/or entry-level analysts).
Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.
Ensures resources are assigned to project & monitor commitment.
Ensures change control is executed throughout project.
Identifies, documents, and understands project dependencies Identify key stakeholders who participate in project scope definition.
Tracks actual project costs, identify variances, and reforecast project costs as needed.
Measures project management performance against standards.
Ensures appropriate project staffing levels.
Establishes project communication needs and create project communication plan.
Creates the project risk management plan.
Partners with cross function peers to create, administer, track, and eventually close project contracts.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
6-10 years of experience in project management, primarily in financial services
Experience in supervising project managers/business analysts/project officers
Experience in interaction at Board/Executive management level of businesses
Broad understanding of business practices
Demonstrates capacity to work in highly pressured & volatile environments.
Education:
Bachelor's/University degree, Master's degree preferred
Continuous Improvement/Reengineering Expectations:
Think Lean. Able to demonstrate and implement the key concepts of Lean in a service-oriented setting particularly presenting various opportunities to eliminate waste and streamline processes.
Provide value added services with stakeholders and product/process owners through consultative engagement which will entail both the high-level end to end view and the detailed operational steps in order to design the right solutions.
Partner with project managers in providing a comprehensive Reengineering plan during migration using the fix and shift model and agree on how to manage the change seamlessly.
Utilize appropriate technical know-how to evaluate practicality in incorporating technology solutions to future state processes.
Manage the execution of business process automation activities to lessen cycle time and decrease if not eliminate manual, repetitive work.
Measure and analyze the overall contribution and benefit of a particular Reengineering work which has direct impact to customer experience and business operations.
Adopt industry best practices to projects and see how these best fit to the organization.
Knowledge/Experience:
Motivational fit - willingness to work in a shared services team that is regional and global in nature
Preferably minimum of 10-12 years project management and business process improvement work experience with proven track record in achieving overall goals within the specified project parameters
Prior knowledge of HR or Shared Services operations and systems (on-boarding, off-boarding, employee lifecycle, payroll and data management) will be a strong advantage
Prior Continuous Improvement/Reengineering experience and understanding on how business process improvement is done in an operations environment
Qualification and/or certification in project management & process improvement methodology (Ex. PMP, Lean or Six Sigma) is preferred
MS Office Suite skills (Word, Excel, PowerPoint, Project, Visio, Outlook)
Experience with Workday HCM and HR Service Now preferred
Innovative and manages change nimbly
High level planning, organizing and documenting skills are essential
Strong stakeholder management, interpersonal and negotiation skills
Excellent written and verbal communication, facilitation and presentation skills
Has multi-tasking ability, analytical and strong problem solving skills
Client-focused for exemplary customer service
Strong team player, willing to learn and share experience with other team members
University/College degree graduate
Demonstrate Citi Leadership Standards:
Develops People - Builds talent and teams for Citi by creating a culture of meritocracy and transparency, and celebrating excellence, initiative and courage
Drives Client Value - Enables economic value and positive social impact for clients, companies, governments, and communities
Works as a Partner - Works collaboratively across the firm and encourages others to achieve the best results for Citi and our clients
Champions Progress - Champions a culture of high standards, pushes for progress, embraces change and challenges the status quo in support of Citi's vision and global strategy
Lives our Values - Ensures systemically responsible outcomes while driving performance and balancing short- and long-term risks
Delivers Results - Sets high standards and achieves performance objectives by creating a clear path toward ethical and sustainable results
Job Family Group: Project and Program Management
Job Family: Project Management
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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Citigroup

Taguig City, Metro Manila
Permanent
Full-time