revops Analyst - deal supportZendesk

Job Description
Zendesk is seeking a motivated individual to join our experienced team. A successful candidate will be a self starter with a strategic leadership mindset, able to manage time and balance responsibilities in a dynamic, rapidly evolving environment The main objective of this role will be to support our sales organization in our commerce to cash processes to ensure deals align with our corporate strategies, are compliant, and meet our business goals.
Responsibilities
Partner with sales to teach best practices and help prepare a variety of strategic deals for management review.
Act as a trusted advisor to guide sales representatives through the deal flow process and review contracts to ensure it conforms to finance audit reviews and revenue recognition policies.
Drive proactive communication with internal business partners such as: Sales, Finance, Legal, Revenue Recognition, and Sales management on any urgent orders or exceptions.
Participate in designing and implementing an evolving business process to support extreme revenue growth.
Assist with the support and creation of non-standard service orders (contracts) for Sales.
Provide weekly updates on interactions with customers/internal stakeholders to Finance and Sales management.
Under guidance of senior team members, work on ad-hoc projects & analysis. Meet defined department goals and activity metrics.
Requirements
2+ years experience in Enterprise SaaS/B2B Industry, Deal Desk, Finance Sales Operations or Pricing, preferred.
BS/BA in Accounting, Finance or Business Management preferred.
Ability to deal with ambiguity and change and have an inquisitive nature with a desire to understand and positively challenge and evolve processes.
Experience in working with, supporting, and advising Sales and other cross-functional teams.
Ability to work independently and meticulously.
Excellent communication, self-aware, transparent, collegial and open to feedback.
Ability to develop great working relationships with key internal stakeholders to help drive revenue growth.
Flexible mindset, with willingness and ability to adapt to change, particularly regarding how and when work gets done.
Amenable to work at different working shifts.
Ability to stay organized and easily manage multiple deals and tasks simultaneously for multiple stakeholders.
Experience with Zuora/Salesforce is a plus.
At Zendesk, we believe that every great customer relationship stems from a conversation. So we built a customer service software company that designs solutions to foster better customer relationships. From large enterprises to startups, powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more at .
We believe in service. about how we provide support to our local communities with volunteering, grants and product donations.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
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Zendesk

Manila City, Metro Manila
Permanent
Full-time