Research AnalystRingCentral

Job Description
Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines.
We have 15-years experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence.
As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
About RingCentral
RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
What we offer:
RingCentral offers perks and benefits for all aspects of your work/life:
Hybrid Work Setup Arrangement until further notice
HMO coverage on Day 1 for the employee
HMO coverage after Day 90 for 3 free dependents
Personal Time Off
Performance-based incentives (e.g., MBO, commission, etc.)
Employee Assistance Program (EAP) under Workplace Options with free counseling sessions available 24/7
Mental Health support and unlimited free sessions with a Psychologist through Mind You
Meditation guidance through Headspace
Resources for parents and employees with special needs children through Whil
Fun wellness and employee engagement programs
Say hello to possibilities
It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We're currently looking for a Research Analyst who will be part of Account Based Marketing (ABM) Team who delivers high quality acquisition pipeline through actionable account intelligence fueling targeted digital demand generation programs.
Responsibilities:
Provides support for the sales and marketing function through research and analysis of the company's prospect accounts and leads, markets and competition.
Meets and coordinate with partners to determine and carry out research requirements.
Analyzes business problems and issues of prospect clients using data from internal and external sources to provide insights.
Corrects and updates data on SFDC based on research findings.
Creates custom microsites utilizing research insights gathered and discussions with Sales Team
Takes notes during calls with AEs/BDRs and external resource as part of gathering intelligence on identified target accounts
Research output such as reports, profiles, decks, notes, and other written materials are derived from reviewing and synthesizing data from annual reports, industry publications, periodicals, business video presentations and the like. Continuously monitors and updates research output as necessary.
Other research or account-based marketing support as deemed necessary.
Desired Qualifications:
Any Bachelor's Degree
At least 2 years of Relevant Work Experience in Technology or Market Research
Strong organization, problem-solving and follow-through skills
Excellent oral and written communication skills including listening and presentation skills
Ability to collaborate/cooperate with cross functional teams.
Willing to do Night Shifts. Work shift is from 11pm - 8am.
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