registration assistant Home based - with 2 years of related experienceShore 360

Description
Roles and Responsibilities
Our Australian client operates in multiple business sectors, their company as a whole provides Accounting, Digital Marketing, Finance, and Real Estate services. As part of their business sector, they are a provider of online service as well for one-off registration that focuses on small to mid-business clients.
This role specifically focuses on the clients availing their services to tend for business registrations on their behalf.
Job Responsibilities:
- Register client details and information via online portal of the Australian Taxation Office
- Provide daily support in undertaking and managing registration process of clients and coordinate to concerning parties
- Make timely follow-ups or provide a phone call to the taxation office when needed
- Communicate with clients on the status/progress of their registrations via email
- Take calls from customers with questions
- Managing website chatbots
- Recording daily statistics
- Work closely with direct supervisor and company directors
- Provide other administrative functions to the team when necessary
Required Experience
- Experience working for an Australian company
- Experienced in telephone communications with Australian customers
Minimum Qualifications
- At Least 2 years BPO experience
- Enjoys a fast-paced environment but maintains a high level of accuracy and attention to detail
A Successful Candidate must have
- High level written communications
- Keen to learn and grow with the business
Experience Advantage
- Familiarity with Australian business tax basics (GST, ABN, BAS, etc)
- Experience working in an Australian accounting or bookkeeping firm
- Experience dealing with the Australian Taxation Office via the tax Agent Portal
Perks
- Immediate start
- Medical and dental insurance
- Free barista-style coffee
- Free parking and jeepney services
- Highly engaged team
- Unlimited potential for growth
- Challenging role
- Fun and family-oriented working environment
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 2
Availability for travel: No
Availability for change of residence: No
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₱ 35,000.00 monthly ·  Pampanga, Central Luzon ·  Today, 07:54 AM
Work type
Full Time