Recruitment program coordinator (dayshift)Allegis Group

Company Description
Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated talent solutions drive the business results you need.
As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today's global marketplace.
Job Description
The Recruitment Program Coordinator will join a fabulous team of professionals working in a fast-paced, process and partnership-driven team environment. The Recruitment Program Coordinator will facilitate and manage various processes (client specific) within the contingent/contract worker lifecycle from onboarding through to off-boarding. The Recruitment Program Coordinator also provides first-level customer support to Hiring Managers and Suppliers. Responsibilities include, but not limited to:
Support Hiring Managers, Suppliers, and Recruitment Program Specialists/Team during all stages of the contract/contingent labor acquisition process including but not limited to: interview scheduling, on-boarding/off-boarding, contractor assignment management, time and expense management, and other duties as it relates to the MSP/SOW program
Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction
Maintain and update worker assignments to reflect appropriate changes.
Provide constant communication to clients, suppliers, contingent workers, and other partners via face to face meetings, email, and phone
Conduct research and analysis to resolve client's or supplier inquiries as needed
Provide program status reports to leadership as required
Support the Program Lead in invoice management
Changes or amendments in the VMS (Fieldglass), such as cost center, hiring manager, budgets etc.
Monitor performance against contract SLA's (i.e. pending end of assignments extensions/closures, invoicing, time and expense management, and vendor compliance tracking)
Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start the assignment on time.
Qualifications
1-3 or more years in recruitment, staffing, administration, coordination, facilitator of vendor management processes, and/or MSP experience
Excellent analytical and problem-solving skills
A meticulous eye for detail, organized, with proof of execution and great stakeholder management capabilities
Excellent documentation and follow up skills
Strong determination to impact performance
Time management, self-motivated and perseverance
Excellent customer service skills with an aptitude for administration and support
Excellent verbal and written communication skills
Someone who is determined & outgoing, yet professional, curious by nature, and is processes driven, yet understands the importance of adding value and partnership in recruitment
Bachelor's degree
MS Office/Tools - intermediate to advanced skills
VMS or related systems/tools or someone who is an efficient learner and quick to pick up technologies, resources and processes.
Additional Information
As a workplace, we focus on relationships - with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.
See what it's like to work at AGS by searching #LifeAtAGS on any social network.
Allegis Group

Metro Manila
Permanent
Full-time