RECRUITER - agent hiring & sourcing (project based)TechMahindra

JOB DESCRIPTION
Responsibilities:
Agent Hiring
·        Conduct end-to-end hiring process from sourcing to new hire onboarding
·        Deliver quality candidates to Operations and Hiring Managers
·        Real time updating of recruitment database, trackers and process documentations
·        Onboarding, process orientation and knowledge transfer to new team members
·        Create and maintain report trackers and database that would be used in recruitment reports and analyses
·        Provides Recruitment reports – DRU, sourcing reports, Cost Utilization, others
·        Understands and meets Recruitment KPIs by creating process improvements and hiring strategies
o   100% Hiring Fill Rate and Go Live Rate
o   New hire first day No Show percentage rate
o   Cost Per Hire
o   30 day attrition
·        Implement the hiring process following the 4-Level Check and calibration sessions with the key stakeholders
o   Written/Online assessments
o   4-Level Check
§ Recruitment Interview
§ Training Interview
§ Quality Call Simulation
§ Operations Interview
o   Client Interview (new programs)
·        Partner with the stakeholders on hiring requirements
Sourcing & Marketing
·        Evaluate, measure and analyze the efficiency of sourcing channels, business partners and consultants
·        Create sourcing and marketing plans/strategies to meet client requirements both for volume hiring and non-agent positions
·        Implement sourcing strategies on a timely manner
·        Create efficient Employee Referral programs
·        Identify various recruitment sources by keeping abreast of the current hiring trends
·        Assist the Recruitment Manager in managing the cost utilization and Cost Per Hire by using low-cost sourcing and marketing initiatives to fulfill the hiring requirements
·        Manage the daily applicant flow and quality of applicants
·        Assist the Non-Agent hiring POC in sourcing for non-agent positions 
Requirements
Requirements
·        Graduate of Psychology / Human Resource or equivalent
·        U2 – Minimum 3 years experience in Sourcing & Marketing and Volume Agent Hiring in a BPO set up
·        Experience in hiring for Customer Service, Technical Support and Back Office requirements
·        Organized and detail-oriented
·        Excellent written and oral English communication skills
·        Computer and internet proficient
·        Adept in using MS Office and has good presentation skills
·        Can work independently and in a team
·        Can work on shifting schedule
·        Can start asap
OTHER JOB REQUIREMENTS
Education
Bachelor's/College Degree
Field of study
Human Resource Management
Specialization
Human Resources
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