Quality SpecialistCPI Outsourcing

Salary Details
Negotiable
Job Address
3F Renaissance Towers 1000 Meralco Avenue, Ortigas Center 1604 Pasig City
Job Description
 Duties and Responsibilities
1. Process and Service Management
Execute verification process in an efficient and effective manner.
Promote quality and secure outputs by performing verification both for master file updates and processed date concurrently updating verification documents.
Work closely with Client Service Specialists and/or Implementation Analysts to immediately address findings detected during verification to ensure that the processed date is error-free.
Ensure timeliness of output by following verification schedule.
Comply with documentation and monitoring requirements such as but not limited to Product Verification Reports, Verification Run guide, Transaction Folders and Action Reports.
2. Client Relationship Management
Strengthen client relationship through constant communication and feedback, consultative meetings and other engagement activities.
Ensure strict compliance with internal and external Service Level Agreement (SLA)
Ensure compliance with internal and external policies and procedures and work standards
3. Personal Leadership and Teamwork
Take ownership of personal learning and development
Ensure teamwork and discipline in the office.
Comply with internal control activities and adhere to related policies and procedures
4. Resource Management
Support and provide feedback on cost saving measures to meet financial objectives of the Company
 
SPECIFICATIONS:
Graduate of any business-related or IT-related course
Basic to advance knowledge in MS Excel
Basic to advance knowledge in SQL
Knowledge in payroll and/or attendance computation is an advantage 
Auditing experience is an advantage
Keen on details
Highly organized
Customer oriented
Good communication skills
Preferably resident of Pasig or Mandaluyong
Job Requirements
Audit, Payroll, Timekeeping
Job Type
Customer Service/BPO
Working Hours
08:00 AM to 06:00 PM
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NCR, Metro Manila, Pasig, Philippines
1 Year or less
Full-time
Negotiable
Bachelor's / College Degree
3 Vacancies