Quality Auditor - healthcareHRTX
Workplace: MetroManila, Manila, Taguig
Salary: Agreement
Work form: Full time
Posting Date: 21/09/2025
Deadline: 07/10/2025
Role Overview:
We are looking for a Quality Auditor Healthcare to ensure high standards of performance and compliance within our ROI (Release of Information) team. The successful candidate will play a key role in monitoring, evaluating, and improving both voice and non-voice processes.Key Responsibilities:
Monitor and evaluate ROI executive performance through audits (voice and non-voice).
Analyze call data to identify improvement opportunities.
Provide constructive feedback and collaborate on process improvements to enhance call efficiency.
Prepare reports on call quality and performance metrics.
Ensure timely completion of audits and feedback in line with agreed TATs.
Qualifications:
Background in Healthcare/RCM is preferred
Strong oral and written communication skills
Flexible to work in any shift (24/7 operations)
Detail-oriented with strong analytical and reporting skills
HRTx
We are looking for a Quality Auditor Healthcare to ensure high standards of performance and compliance within our ROI (Release of Information) team. The successful candidate will play a key role in monitoring, evaluating, and improving both voice and non-voice processes.Key Responsibilities:
Monitor and evaluate ROI executive performance through audits (voice and non-voice).
Analyze call data to identify improvement opportunities.
Provide constructive feedback and collaborate on process improvements to enhance call efficiency.
Prepare reports on call quality and performance metrics.
Ensure timely completion of audits and feedback in line with agreed TATs.
Qualifications:
Background in Healthcare/RCM is preferred
Strong oral and written communication skills
Flexible to work in any shift (24/7 operations)
Detail-oriented with strong analytical and reporting skills
HRTx
Other Info
Taguig City, Metro Manila
Permanent
Full-time
Permanent
Full-time
Submit profile
HRTX
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